I'm trying to set up an automation that takes the labels from one project that contains our epics and creates all those same labels on all of the issues linked in that epic - no matter what proj...
Hi, On service desk 3.1.9, my customers are not cumfortable with display width when they create a ticket. When I take a look at it this screen take only half of the width it can take and this is not...
We recently did the upgrade of JIRA Software 7.1.4 to 7.1.10. We are now missing our "Boards" dropdowns with options for all of our configured (Agile) boards.
Hi all, All scripted postfunctions show on edit - "Failed to load configuration, please try another script" Thank you, Pavel
When I set a release date on a Release/Version, either by typing it in or choosing the date using the popup date picker, it is always saved one day prior. Why is JIRA doing that? That's n...
This question is in reference to Atlassian Documentation: Plan how to delete virtual team members from portfolio for jira?
Hello, How do I filter issues that are 8hours overdue? thanks!
I provide a report each week of team members that have not put in all their hours. I have been doing it by pulling all hours into a spreadsheet, however am trying to figure a way for Tempo to determi...
Hi, I want to customize the possible resolutions that an issue will have, depending on the project that the issue belongs to. Since Resolution is not a custom field, Do you know how can I do that? i...
Hi All, I was wondering how do you measure KPI's like adoptions or cost in you copmpanies within JIRA and how do you display the KPI status in JIRA? dashboard or something else? ...
Hi, can some one help on how to get list of associated issues (i,e Issues in Epic) for an EPIC Issue Type using a groovy script? From the associated issues list, I would like to check issue type of...
Getting error -An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationExceptio...
Hi, I needed to add some custom fields and was advised to get the server version, which I did. Turns out for this to work I needed to enter our own SMTP details, which I also did but they don't seem...
Hi all, We have new user. After creating his account and assigne couple of tasks to him we noticed that all task assigned to him is invisible to all other users. We cannot find it on boards. Only if...
How can I create a board that displays all the upcoming sprints tasks. I am looking to have the columns view for those rahter than the backlog listing so it is easier for the team to choose the next ...
Hi Is there a way to show the full length of the group menu? menu.png I've tried to search for the answer but could find anything. Best regards
Hi! Please help with licensing programs Atlassian products. The license for the software Atlassian JIRA Service Desk: an increase in the license from 100 to unlimited number of agents. Here we need...
How can i filter for Parent Issues who never have SubTask e.g I have over 8000 issues in my Project, Issues with SubTask and some without SubTask. Filter: Parents Issues without subtask it means Pa...
Hello everyone, First of all, please excuse me if I don't use the correct terms. My JIRA is in French, and I translate roughtly base on what I think the elements should be in english.  ...
We are getting error while closing an issue in JIRA: "Issue Type 8 is not a sub task but parent is specified"
I have a question about JIRA's version report: According to the documentation, the predicted release date is based on the "estimated work remaining". When certain tickets have no estimation, d...
Hello experts: I am facing a problem during configure my Jira system. Senario like belwo: Jira Softwware 7.2.4 1. A project with several components and each component has its component lead. 2. ...
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