Hi, I want to disable email alerts for whoever in email (/cc). When a request was sent with people in cc, service desk send "participant added" email to whoever in email (/cc). I want to disable it....
permission groups _licensed_developer and developer? detail how those 2 groups are used to manage existing application permissions.
On the JIRA issue itself there is a spot to create a new or associate to an existing HipChat room. Is there a way to store this value of the room in a custom field that we can query? I am trying...
Hi, everybody! I can get issues updated from "startDate" to "endDate" with next rest query https://****50.206/rest/api/2/search?jql=updated >= "2017/03/02 00:00" and updated <= "2017/03/...
This question is in reference to Atlassian Documentation: JIRA applications and project types overview Ask your question here...
I would like to be able to represent a fix as a separately tracked item that may be linked to one or more issues. For instance, I might have 3 bugs tracked as issues, but I want them all to be linke...
Looking for insight into the best way to solve this issue: Have a checkboxes custom field with about 10 options Whenever one of the checkboxes is selected, a sub-task should be created. The assig...
My company is using JIRA Cloud. I would like to set up JIRA to handle the following scenario. We have one product/backlog and there are multiple scrum teams developing that product....
I would like to be able to represent a fix as a separately tracked item that may be linked to one or more issues. For instance, I might have 3 bugs tracked as issues, but I want them all to be ...
Hello, this is about a Jira ServiceDesk integration with Confluence. We set up Jira, including two ServiceDeskProjects, our customer are accessing. Now we also have Confluence up and runnin...
Hi All, We would like measure KPI's in JIRA. We would like to have 3 KPI's per initiative. 2 text fields for each KPI. 1 for the KPI itself and second for the KPI status (0%,25%,50%,75%,100%). The ...
My workflows have been submitted and approved to the public on the Marketplace but when I try to search for them by name in JIRA no results found. I can find them when I search on the M...
I'm interested in procuring JIRA Service Desk but need to know if it has the ability to import all our ticket data that contains attachments
I'm a novice when it comes to advance search syntax and this one is really throwing me. I have a Checkboxes custom field named Delivery Method with options: USMail, UPS, FedEx, OnTrac, etc.. Try...
Hi - Prior to purchasing our commercial license, we upgraded from v. 1.3.3 to 1.3.4 and lost our rules in the process (CBS-637 - sorry for not responding guys!). We then purchased our license an...
I'm using the filter : project = "pwc" AND status = open Order By assignee But it does not order by assignee name
I have a groovy script running as ScriptRunner listener. It pings our HipChat rooms from the script. The code to @mention a user in the script, which works, is <hc-menti...
Hi, I'm trying to find a way to hide 2 priority options (LOW and MEDIUM) using behaviour plugin depending on the project. eX: project XXX can see all priority option but project YYY should...
We just purchased Zephyr for Jira. Can this tool do automated testing? Or should we buy Zephyr Enterprise? Which one of these tools is better for automated testing? If yes, can you...
Hi, Here I have to display the progress of a project in confluence by pulling it from JIRA Progress may be the percentage of epic completed or Sum of Story Point for all Open Issues and Sum o...
I need a filter to show # stories by assignee (for display in a pie chart gadget). My filter sorts by assignee. What syntax do I use to have it add up the stories after the sort?
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