Jira

Good morning, Our Jira Core (cloud hosted) notifications were working a week ago but have recently stopped. Interestingly, our Confluence email notifications continue to work. Upon checking the ema...

• Question
• cloud
• jira-core
• jira-core-cloud

Hi together,  I have a problem: When I clone Epics and Tasks and I want to link the new tasks with the cloned Epic I can´t find the new Epic in the epic Link field. Do you know why?  Than...

• Question
• jira
• jira-software

We work for a company where we get multiple projects from multiple countries with no relation to each other. They can not be combined together as part of single portfolio.   Do we have any opt...

• Question
• advanced-roadmaps
• jira
• jira-server
• server

We work for a company where we get multiple projects from multiple countries with no relation to each other. They can not be combined together a part of single portfolio.   Do we have any opti...

• Question
• jira
• jira-server
• server

I am implementing Jira Rest APIs and I need to Import a List of all Sprints for each version and a List of all stories points in a Sprint. Is there any Rest API or jql available for this? please he...

• Question
• jira
• jira-server
• server

Dear community, we are planning to purchase JIRA software as well as JIRA service desk. I have one question regarding tickets created by our customers. To my understanding, it is possible to define...

• Question
• jira
• jira-server
• jira-service-desk
• server

Hello,  We have a service-desk portal user that used to part of 2 organizations. Then, we decided this was uncessary and consolidated it to one organizations.  If I go inside JIRA custome...

• Question
• jira
• jira-service-desk
• portal

When we open our scrum board it defaults to the kanban view. Is there any way we can change this to make it so that the scrum backlog board is what appears when we first click on it?

• Question
• backlog
• board
• jira
• jira-server
• kanban
• +2 more tags...

We see that we can add a flag to our items, but is there a way to create different types of flags for different types of blocks? Is there another way we can accentuate items that are blocked on the k...

• Question
• block
• flag
• impediment
• jira
• jira-server
• +2 more tags...

I've taken over the task of moving our on-premise Jira to the cloud.  In doing so, I've discovered one of the on-prem Jira projects had an incorrect attachments path.   As a result, th...

• Question
• attachment
• backup
• jira
• jira-server
• server

Hi All, I have created a script which allows to update a select list A by changing the value of a select list B. However, it is not working, please suggest:   import com.atlassian.jira.compon...

• Question
• jira

On a scrum board in Jira cloud, I want to move issues up and down in the sprint backlog. For example, in the screenshot below, I want to move the second issue to the bottom of the list. Drag and drop...

• Question
• cloud
• jira
• jira-cloud

For our company there are a few senior engineers with very specific skill sets that are required across teams.  In allocating resources, I need visibility to which people irregardless of current...

• Question
• advanced-roadmaps
• skill

I want to setup two mail handler for project X. One should create Task issues and the other should create Bug issues. We have one mail handler for project X.  It uses the email address Issuetas...

• Question
• jira
• jira-administration

We use AD for login but the user would get the same message when the first attempt log in failed.  Is there a cache or something that we need to clear the browser before it check AD again on the...

• Question
• atlassian-support
• jira

Hi all,   Anyone succeeded in accomplishing the following without using any Jira add-ons? 1. Add a new project field (attribute), similar to Key or Description? 2. Make the project Descripti...

• Question
• jira
• jira-server
• server

Hi, The scenario is: I have been asked to create a bunch of very similar custom fields to record the estimated effort needed from different teams in a programme. For example: Effort BA  Eff...

• Question
• custom-field
• jira

Hi, I want to produce a report, or a filter (so I can download to excel) that shows me both the story and a task.  It should be something like: MyStory1 MyTask1 MyStory1 MyTask2 M...

• Question
• jira
• jira-service-desk

Since a couple of weeks we are having this case: permission ok, user cannot reassign issue see error attached This case it is quite weird because the same user could assigne issue before. Nothing ...

• Question
• developer
• jira

Hi, I'd like to have some information about Atlassian products to better understand which could be the best solutions for our need. I'm working on a programme that comprises several projects, curren...

• Question
• cloud
• jira
• jira-cloud

Hello, I've just download and installed Portfolio plugin for 10 users. Nevertheless my Jira license is available for 100+ users. I cannot run the plugin :"Incomptible with product license (differe...

• Question
• advanced-roadmaps

We have a custom field which is a single selection drop down list which has over 600 entries. The only search template available is very limited and only allows the first part of the value to appear....

• Question
• atl-adm
• jira

Cannot change project theme. Because I cannot see option to log time ( workLog) on issue. One of my project not allow me to add log time (worklog) and inside the setting option i can only see few op...

• Question
• jira

Hi, when I change the project from a jiraissue, the pkey (project.pkey + jiraissue.issuenum) change. How can I find the old pkey, how is the relation between the old and the new pkey? When I put the...

• Question
• jira

We use Jira Cloud and recently (the last week or so) we have lost the ability to assign issues to users in the backlog. When we try and assign in the backlog the field is highlighted with an exc...

• Question
• cloud
• jira
• jira-cloud