Jira

I'm new to Jira, acting as the Jira administrator for my company -- an ad agency. I've seen questions similar to this one, but really want to address our specific use case since this stuff ...

• Question
• board
• cloud
• jira
• jira-cloud
• organization
• +2 more tags...

I'm integrating a system my company uses with jira (i'm building a java plugin using the atlassian plugin sdk) and i need to be able to store additional information with every worklog. I know i creat...

• Question
• java
• jira
• jira-server
• server

Hi, The copy-paste image functionality works fine when using, for example, the Windows Snipping Tool to do the Copy part of the operation, then Pasting the image within a Jira Server 7.7.1 issue des...

• Question
• jira
• jira-server
• server

We have been experiencing this issue long enough that it has become an issue. We have a Service Desk setup to create tickets from email submissions. Randomly, a customer will send an email (either to...

• Question
• jira-service-desk
• jira-software

Based on the customer portal login screen - my superiors would like to know if they can change the displayed URL upon logging in to our instance rather than "Atlassian.com"   See picture for m...

• Question
• cloud
• jira
• jira-cloud
• url

JIRA ServiceDesk does not make difference when you make a comment by mail. Every comment by mail gets public. Is there a way to differentiate it?

• Question
• jira
• jira-server
• jira-service-desk
• server

When a certain workflow validator / condition is not met, JIRA Cloud throws the error "Something isn't letting us move <JIRA ID> to Ready for Review. Ask your project administrator to chec...

• Question
• cloud
• jira
• jira-cloud
• workflow

I've installed JIRA Core 7.6.0 with JIRA Service Desk 3.10.0 with, and I'm trying instal Jira Software V 7.9, But I'm not managing to do, I just set to update the current instalation, and during ins...

• Question
• jira
• jira-server
• jira-software

  Hello, I am using sql server 2014 and CentOS7. This is being done in test. I first replicated my production settings and data. The whole setup works fine. I am trying to upgrade to the new ...

• Question
• jira-core
• jira-core-server
• server

Hi! So in the past my team has managed their personal task lists in Excel.  The tasks are categorized as Maintenance / Bug, To Do Item for a particular project, and Kaizen / Improvement for our...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

As the new UI rolls out, the edit and view screens become one and the same (at least that is my understanding).  We have custom fields, that once submitted, should not be edited. Without a sepa...

• Question
• atlassian-support
• cloud
• jira
• jira-cloud
• new-ui-2018

Hello, I am trying to find the best way to update all linked issues with whatever comments are added to the parent issue. For example, I have a Problem, and that problem has 5 linked Service Reques...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

I have several JIRA tasks that I need to move or change to Issues in Epic.  When I go to an Epic, there is a plus button to create Issues in Epic, I want my Task to land there as a list of issue...

• Question
• jira
• jira-server
• server

Is there a way to send an email from a comment? Like yada yada yada #Matthew# what do you think?

• Question
• cloud
• jira
• jira-cloud

Hello, could you help by advising?. I have a user who tried to do two things in someone else's epic ticket. 1. create a sub task  2. attach an attachment. She got permissions error saying she...

• Question
• jira
• permission

In my JIRA Server plugin I developed a service that takes a IssueEvent and automates status transitions. I want to be able to call this service in selected projects of my JIRA instance, and the solut...

• Question
• dependency
• jira
• scriptrunner

I have 22 teams that work on 2 weeks sprints that begin on a Wednesday and end on a Tuesday.  I can't figure out how to set the system to have fixed start & end dates when a team chooses a 1...

• Question
• jira-software

Guys once I start the sprint and decided to create sub tasks after the sprint started will it show up as a scope change. In general how is being calculated?

• Question
• jira

I have JIRA Cloud, with no add-ons, and I'm trying to automatically increment a counter when a card passes through a specific transition.  I see lots of suggestions using various add-ons, but is...

• Question
• jira-software

Hello, guys! I have two issues - "issue A" and "issue B".  "Issue A" has a link to issue "B". Is it possible to set "Priority" field to "Major" of "issue B", if an user sets "Priority" of "iss...

• Question
• adaptavist
• jira
• jira-server
• scriptrunner
• server

Hello, I upgrade Jira Software 7.0.10 to 7.9.2, 2 days ago, and export excel is disable. I see in system of jira: "jira.export.excel.enabled=false". So we try in dev environment  to applicate...

• Question
• jira-software

Hi All, Is there a way to disable split issue option in JIRA 7.6.6 ?

• Question
• jira-software
• jira-software-server
• server

Hi Team,   We are using JIRA 7.8.0 and service desk 3.11.0 version. In my Service desk project I am not able to create new report series, something seems wrong with my project. keep giving me...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

I have been reading in the documentation that swimlanes can be moved. I currently have swimlanes by feature/epic. I would like to display the swimlane on the board by the priority that the team has s...

• Question
• board
• jira-software
• swimlane

Hi. I'm trying to get SIL Powerscripts to update a Jira customfield to specific value from single select drop-down menu which includes "£" symbol ... e.g. customfield_12201 = "£0" - but this doesn'...

• Question
• custom-field
• jira
• power-scripts