Hey there, we are currently setting up a new telephone software (nFon) for our Service Desk team. nFon is able to record a message from a customer and send it as an attached .wav file to our help de...

• Question
• attachment
• email
• jira
• jira-server
• jira-service-desk
• +2 more tags...

Hi, multiple times a day I get the notification that the application links health check failed. When browsing to the support tools section the error shows, but when visiting the application lin...

• Question
• jira
• jira-software
• jira-software-server
• server

Cuando accedo a idiomas compatibles y pulso sobre: Cambiar el idioma predeterminado, me dice:  No se pudieron guardar los cambios. Vuelva a intentarlo.   NO PUEDO CAMBIARLO!!!

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• language-es

...ira --http-port 2990 --server 0.0.0.0 --jvmargs -Xmx2024M -DskipAllPrompts=true A huge amount of dependencies are downloaded every time it runs, it lasts for approximately 5 minutes or so, other c...

• Question
• atl-dev
• dependency
• docker
• jira

Hi  I recently installed Jira Cloud version for our company. I was told that reporting is easy. However, getting custom reports seems to be a problem.  Can somebody please tell/show me ...

• Question
• cloud
• jira
• jira-cloud

After a restart, almost every project and user avatars failed to show on my Jira Server. Tried solution in: https://confluence.atlassian.com/jirakb/custom-avatars-missing-after-a-jira-application-g...

• Question
• jira-software

Hello,  I want to hide specific issue types for any project using js in  "issue type" dropdown, so the user won't be able to create issue of my type (it can be generated only automatically...

• Question
• hide
• issue-type
• javascript
• jira

Hi I would like to use the Jira 'Version Report' to predict the release date for a specific version, but since I don't have a velocity (we just moved to using Story points, but it could also be beca...

• Question
• developer
• jira
• jira-software

Hello, Is it possible to estimate amount of time and track time using TimeSheet plugin and Agile boards? I cannot find Log Time or Time Tracking when setting up a Agile board.

• Question
• cloud
• jira
• jira-cloud

Hello, We are having a Jira version 6.4 and a project having issues   215000. We have created a Issue Security Scheme - with one level - for a specific role. After creating scheme, when ...

• Question
• jira
• jira-server
• server

I work a lot with filters. Starting a new task ... my workflow is following:  open filter list navigate task item page now the filter is referenced by url-parameter "filter=1234" in the adre...

• Question
• jira-software
• jira-software-server
• server

I have read in the JIRA documentation that JIRA Core allows attachments of files in the issue but the file formats mentioned are for images, i.e. GIF, JPG, PNG.  I am wondering if we can attach...

• Question
• jira-core

how can I increse limit on Jira Servicedesk API?

• Question
• api
• jira
• jira-service-desk
• limit

I have to connect my application servicdesk ,created by API, with Jira homepge with SSO. How can I do this?

• Question
• api
• jira
• jira-service-desk
• sso

I need to move all issues from the backlog to the version backlog. Is there any way I can do this or would I have to recreate all issues inside the version backlog again?    

• Question
• cloud
• jira-software
• jira-software-cloud

Hello everybody. We have deleted all unnecessary "resolutions" in our Jira. The next day all these deleted resolutions were back again. Does someone have an explanation please?

• Question
• jira
• jira-administration
• resolution
• restore

Jira workflow, state transitions add execution conditions, how do I add a custom domain user instead of a group custom domain

• Question
• jira

Hello, How can i transfer (cloned or copied, preferably cloned) tests from a released version to an unreleased one? Need to include also defects, links. I am using jira cloud   Thanks in adva...

• Question
• jira-software

my question has been move. so I can not access it again.

• Question
• confluence
• jira
• jira-service-desk

Hi,  one of us used "Start Progress" and "End Progress" as a tool, to track his time he worked on an important task.  We need to get the exact time in at least hours, better in minuits ou...

• Question
• cloud
• jira
• jira-cloud
• time-tracking

Hi! I wanted to know if there is a way to set a condition for a transition that lets only creator of the issue or a certain person (e.g. a certain manager) to make that transition? Thanks for your ...

• Question
• condition
• jira
• transition
• workflow

Hi we want to integrate the JIA server to our website via API integration we need the support to move forward so can you please guide us to integrate the JIRA into our website.

• Question
• jira
• jira-server
• server

Hi Guys, Two question I want to ask: 1) Why I have only one provisioning mode "Manual" in my Azure AD Atlassian Cloud application? 2) After I successfully set up SSO I haven't redirected...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

Hi, Has anyone done before the creation of Exchange Mailbox using JIRA or JIRA ScriptRunner? I am trying to find a way to create a new Exchange Mailbox (AD account already created beforehand) u...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

Hola , hemos instalado una versión del jira hace años y pensamos que debemos pasarlo a la nube como podemos hacer esa migración , pueden ayudarnos?

• Question
• jira-software