How can i change the comment visibility from All Users to one project role retroactively?

[Issam AMARIN]

We started an working on JIRA in March and only the IT team can view the issue details and comments. Now we would like to give all our users the access to see all the issues but hiding the comments.

I can change the default comment "Viewable by All Users" to one of the default project roles but this cannot be done retroactively, do you have a way to do it retroactively?

thanks,

[Alexey Matveev]

Hello,

Do you mean that you can not change comment visibility after you added a comment? You can. Just push the Edit button.

[Issam AMARIN]

Hi @Alexey Matveev,

I can change it but I want to change all the historic comments in bulk. because i want to give a public access to the JIRA issues without showing the developers' comments.

Thanks,

[Alexey Matveev]

You can use Jira Rest Api for it:

PUT /rest/api/2/issue/{issueIdOrKey}/comment/{id}

https://docs.atlassian.com/software/jira/docs/api/REST/7.12.0/#api/2/issue-updateComment

[Mohamed Benziane]

Hi @Issam AMARIN

I'm afraid that's not possible in jira at least is not a native feature. When you set a permission is for the whole issue within the project.

For the future what you can do is to create a subtask and work on it with a different scheme security than the parent, you have to tweak jira but i did it once and it work well.

Regards