Jira

Hello Community,   I am trying to consolidate information from various tools into JIRA for reporting purposes. I have successfully imported incidents from Remedy using a CSV upload and opted t...

• Question
• jira

I want to develop a hierarchy such as - Project          - Epic                  - Issue/Task         &nb...

• Question
• jira-core

I would like to plan ahead a year or more with projects to get a good overview.  The Roadmap in the next generation projects only lets me see by quarter years, which is not enough for me. So I ...

• Question
• cloud
• gantt
• jira-software
• jira-software-cloud

Hi all,    Could you please help with some automation on Jira Server?    Wanna have some auto-reply for created issues to our customers with a link to their issue.  Is t...

• Question
• jira

Hello,  I was wondering the risk of changing the issue type scheme in a project. The issue type scheme has tasks and bugs. My idea is moving it into a Scrum issue type scheme. I was wondering i...

• Question
• jira
• jira-administration

package com.xxx.jira.helpdesk import com.xxx.jira.helpdesk.util.xxxJiraHelpdeskUtils xxxJiraHelpdeskUtils xxxJiraHelpdeskUtils = new xxxJiraHelpdeskUtils(issue) xxx...

• Question
• addon-is.origo.jira.tempo-plugin
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• +3 more tags...

Hi.  I've got a historical project that we have been working on using an outsourced vendor. We have now got our own Jira Cloud account and would like to copy all those issues across from that a...

• Question
• backup
• cloud
• copy
• jira
• jira-cloud
• +1 more tag...

I have one project and four boards. And i want to create task/histories on each board.  For example: First board - Product owners, They creating histories ans when history described - this hist...

• Question
• jira

When I try to change Epic using bulk operation the drop down doesn't show the labels of our Epics so I need to choose by ID. But, when I choose an ID it gives an error like this:  Issue '**...

• Question
• bulk-edit
• cloud
• epic
• jira
• jira-cloud

My epics are currently only visible in the roadmap, how do I get them to display in either the backlog and/or board?

• Question
• cloud
• jira
• jira-cloud

I have one jira issue (story) that we are unable to log work on now. There has been some work logged on this issue before, and no problem, but now we cannot log any work on it. This issue was origin...

• Question
• jira
• jira-software
• jira-software-server
• server

hey guys I am struggling with setting up the automatic transition for 2 sub-task types of issues in case they both have the same parent. example: Story: Automate functionality "A"     ...

• Question
• automation
• cloud
• jira
• jira-cloud
• transition

Is there any way to get notification if linked issue (not sub-task) changed its status?

• Question
• cloud
• jira
• jira-cloud

I am trying to search for all the issues resolved a few days after they were created. Something like: project = 'ABC' AND resolutionDate > (createdDate - "10d") Any idea how to achieve this? I w...

• Question
• jira
• jira-server
• server

Our JIRA server became extremely slow.  Server resources are OK, plenty of free ram/heap no AV, DB is fine, etc... It turned out that by setting addons in safe mode, it recovered. I simply re-...

• Question
• jira-software
• jira-software-server
• server

Hello! Please tell me how you can transfer the price from one iron to another?

• Question
• jira

In the classic software project there is a way to manage releases, that is add a fixVersion and then track the progress on a release. There is also a functionality to "release" a release.  ...

• Question
• cloud
• jira
• jira-cloud
• next-gen

Our JIRA instance had a lot of logged hours, before we started installation of Tempo timesheets, and as soon as the installation finished, tried to take a look at old reports using tempo reports, but...

• Question
• cloud
• jira
• jira-cloud
• tempo
• tempo-timesheets

Hi I am trying to do a csv import via Issues>Import Issues from CSV. When i get to Map Fields step it is not showing a custom field that I need to set. The field is configured to be global ( All...

• Question
• csv
• import
• jira

Hello. My question was incorrectly marked as Spam - https://community.atlassian.com/t5/Questions/Scheduler-job-stops-to-repeat-every-day-at-about-00-00AM/qaq-p/946730 . Please remove Spam flag from...

• Question
• jira

On the forum I saw a bunch of posts that explain how to setup an event listener and add this to the transition of the project's workflow. My goal is to do almost the same. I would like to sent an ema...

• Question
• asset-management
• jira
• jira-server
• server

Hello, I would like to allow my collaborators to resolve the issue via the customer portal, they have jira software license, and they have a permission to close and resolve issues on permission&...

• Question
• atlassian-sdk
• error
• jira

I'm trying to locate the 'script registry' for ScriptRunner, because I'm trying to identify what scripts have already been used for a jira instance.   Navigating from Admin -> Manage Add-on...

• Question
• jira
• jira-server
• server

Hi we host in AWS our jira env. we have a prod an dev environment. If we want to do a refresh (copy) of our prod environment to our dev environment we make a snapshot of our rds (where data and data...

• Question
• backup
• jira
• jira-server
• server

Hello, I have created an epic with sub-tasks in a next-gen project. All sub-task are open and are shown in the correct board column "todo". But the epic is not shown. The epic status is "in process"...

• Question
• agile