Jira

With every status change an email is sent, causing to much email traffic for the users. How can I reduce the number of emails? For example only sent an email at a status change from open to investiga...

• Question
• jira
• jira-administration

Hi, Please do help me on this. My organization JIRA account holds the user account which is not an employee's mail id but a team mail id. For example if my user account is like "security.xx@yy.com"...

• Question
• jira-software
• user

Hi,   Atlassian communicated that all app listings need to indicate that the app is storing (or not) user sensitive data by Dec 10. If it is, it should implement a 'privacy api' which is now ...

• Question
• atl-dev
• cloud
• gdpr
• jira
• jira-app-development
• +1 more tag...

There is a piece of functionality missing in Jira to be able to add a group to a role in multiple projects at once. This can be done one project at a time, but we have 300 projects. This can be...

• Question
• jira
• jira-server
• server

In the page Migrating JIRA applications to another server, where I can get the "jdbc driver fa file" from in the paragraph below? Copy your jdbc driver jar file from your existing JIRA ins...

• Question
• jira
• jira-administration

In the page Migrating JIRA applications to another server, where I can get the "jdbc driver fa file" from in the paragraph below? Copy your jdbc driver jar file from your existing JIRA ins...

• Question
• jira
• jira-administration

In the page Migrating JIRA applications to another server, what does "the files" mean in the paragraph below? 3. Extract the file and upgrade JIRA Extract (unzip) the files to a new dire...

• Question
• jira
• jira-administration

Or Alternatively: how can I exclude issues from epics that are still “to do” and not yet “doing”?

• Question
• jira-software

Hi, This is a question about Jira Software (server). Currently our Jira installation is synced through LDAPS with the local AD; If a user is added in the AD group, they can log into Jira. That work...

• Question
• jira-server
• jira-software

  The current jql query for created date is : project = JIR AND issuetype = Bug AND resolution = Unresolved AND created >= 2018-11-23 ORDER BY priority DESC, updated DESC Is it possibl...

• Question
• jira

I am trying to figure out why closed tickets do not show in the Portal even though I have several hundred that are flagged as Closed in the workflow. The search view only shows O...

• Question
• cloud
• jira
• jira-service-desk-cloud

Hi Everyone Two weeks back our VM which is hosting JIRA service rebooted automatically. So, we didn't have a chance to properly shutdown Tomcat. The restart of JIRA was failing as embedded DB was no...

• Question
• database
• jira
• jira-server
• server

...UN_STANDARD sun.jnu.encoding : UTF-8 sun.management.compiler : HotSpot 64-Bit Tiered Compilers sun.os.patch.level : unknown tomcat.util.buf.StringCache.byte.enabled : true tomcat.util.scan...

• Question
• jira
• confluence

I am using a Jira Classic project.  How do I configure a user for just that one project?   I have create a role and a group but not sure on the next steps.  

• Question
• jira-software

How do I configure the issue workflows for a nextgen project type?

• Question
• jira
• jira-software

Some users who submit requests do not get e-mails went a Project assignee makes a public comment. Is there a setting that needs to be turned on? There's not even a trace of a the message going to the...

• Question
• communication
• email
• jira

Hi there, We are using a cloud hosted instance of Jira and I was wondering if there was a way to add a prefix to the comments, something like [JIRA].  I use the email monitor in Cherwell to cap...

• Question
• cloud
• jira
• jira-cloud

Hi, I am trying to save an attachment through REST API to an issue, using node.js var options = { hostname: 'testserver.com, port: 443,  path: '/rest/api/2/issue/SH-488/attachments', method...

• Question
• atl-adm
• attachment
• javascript
• jira
• rest-api

Hi, We have a Jira instance with a 100 user license, and we already used 99 of the quota.  Recently, this instance becomes unresponsive after every several days. I used to think this migh...

• Question
• jira-core
• jira-core-server
• server

Hello Folks, I am trying to do some automation with Jira service desk with Scriptrunner plugin while creating an issue.This is the scenario. I need to extract custom field values from 3 multi-user ...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• jira-server
• server

How to use jql to query the version and requirement story association relationship?

• Question
• jira

i create a issuetypescreenscheme,and add issutetype and screenscheme to it .But i don't konw how to set default screenscheme    

• Question
• jira

Our Jira set up uses: Defined Releases (timebound) Epics set to a release to define the larger project Stories within the Epic to parse out the work to various Component teams   Our challen...

• Question
• jira
• jira-software
• jira-software-server
• server

Use Case: When a bug is filed as a Priority 0 or "P0", I want to trigger a validation rule that requires the user to enter information into a field ("Why is this a P0?")   Is this possible?

• Question
• jira

I'm an admin and I've created a next-gen project -- FOr some reason I can't seem to @Mention anyone? I can manually type the "@" but no user names auto populate for me to select. Not sure what's...

• Question
• cloud
• jira
• jira-cloud