Jira

hello Community, At the project level. When you click on the "Releases" tab and are taken to the page where one creates Fix Versions I currently see the below:   I would like to know if t...

• Question
• atlassian-sdk
• atlassian-support
• field
• fix-version
• jira
• +1 more tag...

Hi. I have a board with stories from different projects, but the stories created only in one of these projects don't show the story points field in the main board and I can't find any difference in t...

• Question
• jira-software
• story-points

I've created an Epic that upon discussion is actually more of a story. I wish to change the existing Epic to a story so I can link it to another Epic and add story details.   Is this possible,...

• Question
• atlassian-support
• jira

missing Excel exporter in Jira 7.6.9, any suggestion to bring it back.   Can anyone suggest there other options for bundling exported formats such as PDF and  Excel in one plugin?&nb...

• Question
• jira
• jira-service-desk

I have a story with 4 sub tasks. Each sub-task has to finish in a specific order.  Each sub task is assigned to a different person on the team. The team is not co-located and not 100% allocated ...

• Question
• jira-software

I'm trying to create a custom view that includes all status except for archived where I am the reporter and/or the assignee.    Currently I have it set up like this, but archived tic...

• Question
• jira
• query
• status

We have a user with the following attachment permissions: Can create attachments Can delete own attachments Cannot delete all attachments As an admin, when visiting the ticket in question,...

• Question
• cloud
• jira
• jira-cloud

Hello Folks,   I have been struggling trying to figure this out!  We currently have a custom field called "Team" which contains over 16 unique Engineering Teams in our company.  All ...

• Question
• jira-software

I've added custom statuses to my Next-Gen project, but when I go to set the status only "To Do", In Progress" and "Done" appear. Why don't I see my other statuses?    

• Question
• jira

hi,  our subtasks contain a field called quantity. each issue contains 10-40 subtasks. I was wondering if jira can sum up the total of all of these subtasks and populate that total in the field...

• Question
• cloud
• jira
• jira-cloud

hi  the issues I have contain subtasks, the parent is what is called a booking which containers anywhere from 10-40 sub tasks. at times some of the subtasks would need to be moved (or we call t...

• Question
• cloud
• jira
• jira-cloud

We have Jira set up such that we have to set up every user for support tickets.   We generally collect the setup information via (wo)manned telephone lines.  Our outbound email is some...

• Question
• jira
• jira-administration
• jira-service-desk
• jira-service-desk-cloud

We have Jira Server 6.3 setup in our environment. We have the following requirements to work with. We are in process of setting up our own "Release Management board" in JIRA.  Requirements as f...

• Question
• jira

Is there a fix for the ability to perform any of the features (font color change, strikethrough, etc) in the various text boxes (acceptance criteria, description, etc). When we try to change the...

• Question
• jira
• uncategorized

I am using BigGantt cloud.  I have a lot of Programs.  I create new Programs all the time.  I follow the same steps every time:  1. import the issues into JIRA from .csv  2. ...

• Question
• atlassian-marketplace
• big-gantt
• big-picture
• cloud
• jira
• +1 more tag...

  When the user has their profile set to português(Brasil), the date is showing an error due to the Jan needing to be jan and Fev needing to be fev.  Is there anyway to resolve this?...

• Question
• jira
• jira-server
• server

For some reason a column got moved to a different location, so now my workflow is out of order.  When I try to drag the column I get this message: "Can't move the column. Looks like someone is i...

• Question
• column
• jira
• workflow

Is it possible to receive consolidated details of all open JIRA tickets in a project, every Monday? As of now, we manually sort out the open tickets using the following logic and then manually s...

• Question
• jira
• jira-service-desk

I'm playing with a few plug ins but I'm not seeing a straight forward way to accomplish this.    I'm trying to have: helpdesk@domain.com = regular ticket (JSD) ITEmergency@domain = high...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

How do I use my licence on a fresh install. I tried installing on one server, and I attached my licence to the first server. Then after I installed Jira on another server. Some how the evaluation lic...

• Question
• jira-software
• jira-software-server
• licence
• server

I've export the workflow as XML from my Jira On-Prem, when I tried to import onto Jira on-cloud, I only see the option to import from market place.   How do I get the option to import from XML?

• Question
• jira

We have multiple Kanban boards on the same project.   Some boards show the full list of menu options in the left panel:  Kanban Board ( with a drop down selector) , Releases, Roadmap, ...

• Question
• jira
• jira-server
• server

Hello,    I need to receive the JSON in a format that is recognized by my endpoint. Is there a clean way do to this? meaning without using a listener or similar?   Thanks for your ...

• Question
• jira-software

Hi everyone,  I am trying to set a predefined list of labels to choose from when a customer is reporting an issue on the Service Desk portal. Is it possible to set a drop-down list for it? So f...

• Question
• jira
• jira-service-desk

Hello, I have pulled issues across multiple projects (with a specific label and saved the search), for the sake of upcoming release planning. I would like to rank issues within this vi...

• Question
• jira-software