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Não carrega alguns menus dentro do jira

Charles Eduardo dos Santos Junior
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April 17, 2026

Estou com um problema no carregamento dos menus do Jira. Já testei em redes diferentes, dispositivos diferentes, navegadores diferente e o problema persiste. De toda a minha equipe só acontece comigo esse problema.

 

Verificado no dev tools do chrome e apresenta um erro no carregamento dessas urls:

https://carbigdata.atlassian.net/gateway/api/watermelon/organization/containsAnyWorkspace?cloudId=d4bde4c6-280a-4ac1-8f40-93b2c94ef99e

https://carbigdata.atlassian.net/rest/api/3/mypreferences?key=jira.user.theme.standard-to-premium-ea-pill.dismissedimage.png

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Trudy P Claspill
Community Champion
April 17, 2026

Olá @Charles Eduardo dos Santos Junior !

Bem-vindo à comunidade Atlassian.

Quais menus não estão sendo exibidos? Você pode enviar uma captura de tela?

---

Hello

Welcome to the Atlassian community.

What menus are not displaying? Can you provide a screen image?

 

It doesn't load some menus within Jira.

I'm having trouble loading the Jira menus. I've tested it on different networks, different devices, and different browsers, and the problem persists. Out of my entire team, this problem only happens to me.

Checked in Chrome's developer tools, it shows an error loading these URLs:

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