We are current on Jira 7.9 and would like to upgrade to the current version. Couple of questions about the process. 1. If we were to stand up a separate server with the new software, is there an eas...
I setup some custom email notification at Post-function using Scriptrunner and even though the Outgoing Mail server is disabled, Scriptrunner is able to bypass that and still send emails. I ...
I have created a dashboard for a project. This project documents issues, inquiries, bugs, improvements and new features reported by the end-user of the web application. I have developed a...
Do you use custom resolutions? What works for your organization? I'm currently specifically interested in what what resolution option you use for a bug/defect logged to production that is "not a def...
We're currently looking at upgrading to a new version of Jira, however there's a number of gadget add-ons provided by Atlassian Labs that haven't been upgraded for 8.2.1. I'm wondering if there's a w...
Jira runs very slow when using the web portal. Could it be caused form the current java Vm memory status currently set for Jira application memory? If so, what do you recommend i...
I am trying to add a workflow to an existing project. I go to Project Settings but there is no Workflow i can click on.
I have noticed that once I close out a ticket that Jira automatically adds the admin as a watcher on the ticket. Is there a way to disable this function? Thanks in advance!
hi does anyone have any ideas for this. my set up is that I have epic that have issues that are linked to it. I would like to have some rules and limits on the transitioning of epic is the i...
I want to migrate a NextGen project to Classic; however I see that NextGen is using a field called "Story Point Estimate" while classic is using "Story Points". The Story Point Estimate field seems t...
I configured e-mail handler to create issues in Jira Core. I'm using secure POP (not IMAP, since I'm using shared Exchange mailbox). Everything works fine, however the e-mail contents and sender addr...
I am getting the following error: Sorry we are unable to automatically upgrade your JIRA Software installation as its platform version is 6.4.14 is not 7.0 (or later) Any idea why I am getting this...
Hi, We have a project in Software Project next gen. I would like to had a field in our issues types named "Epic Link". This field would be related too all the "Epic Link" that exist in the ...
Hi, In the main backlog it shows you the story points totals for the current sprint but the numbers are not matching to the ones shown on the sprint health gadget? I've tried to upload a screenshot...
When i call the following function from an iframe of a app section inside a Jira issue: AP.jira.openCreateIssueDialog((issues) => { console.log("test"); }, {}); An error is thrown in the conso...
...eems to be the default, non-editable "jira" system workflow (see image: ). My question is: 1) are both of these true, non-editable system defaults? 2) if we want to delete one and move everything to t...
What is the minimal amount of server memory does Jira version 8.1 require?
I have made a number of Kanban boards - some specific to a project, some crossing multiple projects. None are next-gen projects. In all of them, there is an option to filter the board by assignee, a...
I'm looking to be able to edit issues in a tabular view. Like a spreadsheet. Is this possible?
Hi!!, How do I change the status of an Issue? I have this code:URI uri = new URI(JIRA_URL); JiraRestClient client = new AsynchronousJiraRestClientFactory().createWithBasicHttpAuthe...
How to add 1 tasks with multiple assignees and have the tasks show up on the "Assignee" board view?
Hello everybody, I wonder about the way Atlassian intended the status categories to be used. Up to today I was in the opinion only statuses at the beginning of a wokflow should be added to category ...
Dear Jira (Service Desk) gurus, I'm currently trying to get rid of some of the dummy portals that are linked in our customer portal before we go live next week. Obviously we don't want any dummy pro...
I have a workflow which can be summarised as follows:- Ticket is actively worked on by a member of the design team. Once the intial design concept is completed it is approved by the manager and then...
Hello, I'm trying to use the Jira REST API to access attachment data using the method described here: https://community.atlassian.com/t5/Answers-Developer-Questions/How-do-I-get-attachment-data...
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