Issues not showing up on Kanban board.

[Nicole Devieux]

No issues are showing on the Kanban board for the current sprint. I have admin rights (and using Jira Software) but when I try to view Board settings there is no option...just a manage rules option.  I wanted to go to settings to check sub-filters, etc.

Any help would be appreciated...thanks!!

[Taranjeet Singh]

@Nicole Devieux From the screenshot above, it seems you are using "Next-gen" project and board and not the classic Scrum/Kanban project and board.

The next-gen Scrum/Kanban Boards do not have a lot of options as available for the classic ones.

For configuration in next-gen project boards, you can currently do 2 rules only:-

• Automatically change an issue's assignee
  
• Automatically update an issue field

Please see this related community post for more details: https://community.atlassian.com/t5/Next-gen-questions/Board-setting-in-Next-gen-projects/qaq-p/989429

Also, Your next-gen board will only display issues once you've started a sprint. It will display only the issues that were added to the sprint you started.

Please refer this documentation on how to work with Sprints in a next-gen Software project: https://confluence.atlassian.com/jirasoftwarecloud/sprints-946603733.html

[Taranjeet Singh]

@Nicole Devieux Did my answer help resolve your query?