Jira

I have a custom workflow I'm working on, and I don't understand why my created issues are not visible.  

• Question
• cloud
• jira-software
• jira-software-cloud

I am very new to Jira (using Jira Core) and am currently setting up my projects. Ultimately, I want to be able to set a start and end date for an issue/task and then calculate how much time was gaine...

• Question
• cloud
• jira-core
• jira-core-cloud

Hi everyone!! I´m starting to use scriptrunner and tempo addons, and i would like to know if there is a way to add the fields used on Tempo to a Structure using the Scriptrunner addon, or if there i...

• Question
• addon-com.almworks.jira.structure
• jira-software
• jira-software-server
• scriptrunner
• server
• +1 more tag...

We're building out a NextGen JIRA instance, using Epics and subtasks. I'd love to have the ability to show the subtasks due date in the parent ticket view. Is this possible with NextGen? Thanks in ...

• Question
• agile
• cloud
• due-date
• hierarchy
• jira
• +1 more tag...

Hello all, I'm currently failed to import data from my previous bug tracker. I reduce my CSV file at the minimum stage to ensure having a correct and well formatted CSV, but it still not working…&n...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there a way to bulk remove groups? I tried using BobSwift CLI but got no where! Tried to nest the commands like mentioned for some other examples, like this: acli --action removeGroup --group "...

• Question
• jira
• jira-server
• server

Is it possible in jira automation to convert a task to a sub task and linked it to a specifique task # ?  If so , how to do it ? 

• Question
• jira-core
• jira-core-server
• server

Cuando descargo incidencias en formato CSV, JIRA lo hace automaticamente separado por comas (,), cuando lo abro en Excel no lo hace de manera correcta. Hay alguna manera de cambiar el separador al m...

• Question
• cloud
• jira-core
• jira-core-cloud

When we are using the issue search, we generally always are going to filter our search by one of our custom fields (Client Name) in addition to the Project / Type / Status / Assignee. Is there any wa...

• Question
• filter
• jira-software
• jira-software-server
• search
• server

Can you have more than one name in the Reporter field? I have tried searching Atlassian for a description of this field to no avail. 

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, Within an Xporter report I want to display the amount of time spent on an issue during a specific period of time. As an example. Today I run a report and I want to know how much time was spent ...

• Question
• jira-software
• jira-software-server
• server
• time-log
• xporter

Is there a way to verify multiple tickets at once or do they need to be completed individually? Also the same question in relation to Assignee

• Question
• jira

Defaults to "Zendesk Support for JIRA" How can I change this?

• Question
• cloud
• jira
• jira-cloud

A few weeks ago I was rearranging our columns and deleted a couple of them. Deleting the "Done" column, our last column, pulled out 500 tickets from the past and put them into the next closest column...

• Question
• cloud
• jira
• jira-cloud

This is a difficult issue to describe... I have email addresses in the root of our customers list.  Typically when I add those emails to an organization, they disappear from the root. I have s...

• Question
• cloud
• jira
• jira-cloud

Any way to identify the comment entered is for internal or for customer/public with a JQL or any other way to trigger an action.

• Question
• cloud
• comment
• jira-core-cloud
• jira-service-desk
• jql

Is it possible to compare the field status with a selected list custom field with scriptrunner in a jql sentence?

• Question
• jira
• jira-server
• server

I have created a portfolio plan for my projects in Jira ("Portfolio for Jira 3.19") and wanting to generate a dependency report for the issues of the plan. I see "Roadmap", "Teams", and "Releases". T...

• Question
• advanced-roadmaps
• featured-groups

I have the following handler for incoming mail and it works BUT watchers are not getting notifications when the comment is added via email.  They ARE getting notifications when a comment is...

• Question
• jira-software
• jira-software-server
• server

I'm attempting to group my issues in a way that doesn't seem possible in structures. What I want to do is essentially: GROUP BY Initiative, Component so that the layout looks something like this: (I...

• Question
• component
• group
• initiative
• jira
• jira-server
• +2 more tags...

I changed something in my SSD workflow (I'm not a very experienced user) and now when I change the status of a ticket to 'closed,' I can't get the resolution to change. I've tried adding a post funct...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• resolution

Atlassian has said that MSSQL 2014 will not be supported as of Jira 8.10.0, but there is not date on when that version will be released.  Does anyone have an idea of when that will be?  My ...

• Question
• jira
• jira-server
• server

I actively contribute to at least 3 different projects at my company. Sometimes more. I may have a bug in one project, an epic from another, and an investigation from yet another. I am trying to ma...

• Question
• cloud
• jira
• jira-cloud

Hi, I am new here and hope that I can contribute some day but until then - I have  a few questions. Hope you guys can help me. I work as a Product Owner with Portfolio 3.19 and have a question...

• Question
• advanced-roadmaps
• block
• dependency
• issue-link

Suddenly, I am getting an error when I try to change the status of tickets to In Progress: "Please enter Original Estimate." Time tracking has not been required on this project for years and suddenl...

• Question
• cloud
• jira-software
• jira-software-cloud