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Why am I unable to integrate with Bitbucket after migration.

Zack McClary
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April 7, 2020

Our use case is we want to migrate our jira cloud instance from organization (example.atlassian.net) to (examplestudios.atlassian.net). I created a backup on example instance. Then imported it to examplestudios. Now we are having the following problems...

  1. We cannot see the Deployment field on our issues on the new instances even though I can see it when I edit the field layoutScreen Shot 2020-04-07 at 6.28.22 PM.png
  2. We cannot connect to the bitbucket account for examplestudios.
    1. We go to add the repo to the project, providing the url and we see it in our project. But we want to be able to view branches, pull requests, etc. and are prompted with this...Screen Shot 2020-04-07 at 6.30.39 PM.png
    2. That takes us to bitbucket where I see my user and select "Give Access"Screen Shot 2020-04-07 at 6.33.00 PM.png
    3. I then am taken to the DVCS page on jira and see Screen Shot 2020-04-07 at 6.34.17 PM.png

 

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