Have JIRA Cloud 'Standard' - need to restrict users to specific projects

[Eric Clarke]

Hi - I've been admin on an on prem instance for years and now using this cloud version - we've licensed 'Standard' and I can't see where I can create or modify the permissions scheme to prevent clients I'm managing from seeing each others projects.

Had a Client see a task created today from a different Client - and thus JIRA created a data breach event as a name and email was exposed.

I've had to revoke everyones access until this is figured out and the documentation and UX is not really helpful.

Open to suggestions folks - with 5 pounds of gratitude!

Thanks and stay safe/stay home!

Eric

[Angélica Luz]

Hello Eric,

Welcome to Atlassian Community!

I saw that you created a ticket with our support related to the same question, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter in two different platforms, let's focus on the ticket instead.

Once it's resolved, feel free to share the resolution here to help other community members that may have the same question.

Regards,
Angélica