Jira

Hello, I am trying to add custom fields and require them for the Epic level only. The problem I'm having is these fields are showing as required for story and task levels as well. I don't want to sho...

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• cloud
• jira
• jira-software

I have reviewed many of the articles regarding this subject and none have provided resolution. Background: Board type: Scrum Project version: Classic Project location: https://digicomm.jira....

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• cloud
• jira-software

Hello, an user of my organizzation, after login and logout cannot access a jira. Jira login provid " wrong password" message after trying his authentication with company email I as administra...

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• cloud
• jira-software

Hi All, Doing some housekeeping on our Production instance of Jira Server v8.5.1 and discovered that one of our projects has two email servers and handlers set up to create the same issue type. I su...

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• email
• jira-software
• mail-handler
• search

We are using Jira Service Desk 8.5.3 Server Whats going on: 1. There is a post function “Send an Email” from JWT upon transition, the sending of which is at the user's request. 2. Rendered by JEdi...

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• jira-software
• jira-software-server
• server

Every once in a while,  I get a message like last night -  "you need to wait 17 hours to attempt a jira back up"   does anyone know why?    

• Question
• cloud
• jira
• jira-cloud

I updated a workflow with a new status. Will it apply for existing tickets or only new? So far, it is not appearing on existing tickets, it follows the previous workflow steps.

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• jira-software

I have users who are service desk agents and can create tickets on behalf of clients. When creating the ticket they want to add clients as participants. When doing this they are able to add anyone wh...

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• jira
• jira-server
• jira-service-desk
• organization
• participant
• +1 more tag...

I have deployed JIRA software 8.5.4 in private cloud with SSL (TomCat).  I can successfully launch website in browser and view website but Desktop showing - 403 Forbidden error for Activity S...

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• forbidden
• jira-software

I have inherited a legacy JIRA environment with hundreds of statuses. A lot of them are very similar, like "PM Review", "QA Review", "SE Review", DevOps Review"....  I would like to create a ne...

• Question
• jira-software

I'm implementing the OAuth1 authorization described here in my application, but I do not wan't to persist access tokens. So every time the user logs into my application, the user is redirecte...

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• cloud
• jira-core

• Question
• atl-orange
• cloud
• jira-software

I have three fields:  Release Notes Required Both Internal External Internal Release Notes External Release Notes Based on the answer selected on field 1, I want to check the populati...

• Question
• atl-orange
• automation
• cloud
• jira
• jira-cloud

Today we start getting an error from Tempo gadgets: "This gadget cannot be displayed on your dashboard. This could be due to a licensing problem or an application error. If you need this gadg...

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• gadget
• jira
• jira-server
• server
• tempo

I generally work off of the RapidBoard for my sprints.  If I click Create Issue, and then save that issue, briefly there is an option to add it to my sprint.  However, if I miss that option...

• Question
• cloud
• jira-software

Is there any way to get current board id? I would like to know the context I am currently in with my plugin. Something like AP.context.getContext(), but with board id. This context returns only proje...

• Question
• cloud
• jira
• jira-software

Is there a way to update the resolution status?   For example, a ticket was cancelled and the resolution was marked as "No Longer Needed". This ticket was reopened and put into a New status, ...

• Question
• cloud
• incident
• jira-software
• resolution
• status

I'm trying to set an automation rule for a two-tier cascading parameter (when one option is selected from a dropdown, the second dropdown will pull certain values). I'm trying to get an automated rul...

• Question
• cloud
• jira-software

  We want to create an issue and then put this issue into sprint. So code to create an issue looks like this: def issueService = ComponentAccessor.getIssueService() def issueInputParameters ...

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• adaptavist
• jira-software
• script-listener
• scriptrunner

Hi, We are in the middle of importing issues from Rally into Jira using the CSV import. Here is one issue that I am running into: We are mapping to Assignee and Reporter fields. I understand th...

• Question
• cloud
• jira-software

We currently have 2 different board. 1 board contains all the task we have to achieve in the next 8 weeks. The second board contains all the task that we need to work on for the next 2 weeks sprin...

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• cloud
• jira-software

HI Team, Could you please analyze it is possible to change existing project template from "Agile" to "iTerative" Need to know following What will happen to existing data What will happen to ex...

• Question
• cloud
• jira-software

Hello, I migrated a batch of old "initiatives" that had been created in a Classic project a year or two ago over to a NextGen project that I just created. However, I'm now not seeing them in the new ...

• Question
• cloud
• jira-software

I love that I can quickly view by Epics on the Backlog view, but why do I need to make a custom filter to view by Epic on the Active Sprint view? Does anyone else find this frustrating? 

• Question
• cloud
• jira-software
• jira-software-cloud

I'm trying to execute the below query . And when used Reported by[which is a drop down field and has multiple options such as Customer, IV&V / TE, Factory , ME ...) for SWD and customer it is wor...

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• cloud
• jira
• jira-software