CSAT Plugin - survey does not get triggered when JQL added to their the automation tab Wondering if other clients who use CSAT have experienced this recently? We have been using their plug-in all al...
I have added 2 tabs in my change management edit/view screen. But it is not reflecting in the edit/view screen of the issue. Is there a way I can resolve it?
Hi all, For some reason when some ticket/incident requests are being raised, the raising user is getting added as a responder automatically? Can anyone tell me why this is happening a...
I have a use case. There is a custom field as Change Result (with values "successful with errors" and "Failed" ) If the value in this field is "Failed" Then I want to show a new field below this f...
IT often gets issues that are handled by other teams. We need to route those while also keeping track of the answers and outcomes or completion. I would like an automation rule that is triggered whe...
Hello, I have created a new custom field called "Report Execution Date" and added in a screen. I found that it tells "非表示" (which means not-displayed in Japanese) in the action area of right side of...
In an older version of Jira, I was able to create numbered list in issues by pasting in raw text in this format: # Step 1 # Step 2 # Step 3 which turns into this: 1. Step 1 2. Step 2 3. Step 3...
Hi there, Is there a way in the Board view to enforce a particular order to the columns within the board? According to this document the order is very much driven by the user, and there is n...
Is is possible to disable warnings in team-managed roadmaps? Right now the parent-level epic triggers a warning on the roadmap timeline if a child issue is scheduled to start before the parent-level ...
Since launching Jira Work Management in 2021, we’ve seen a rapid increase in the number of teams choosing Jira Work Management and its powerful toolset designed specifically for business teams. Users...
I have received a request from developers that they want to track pull requests in their projects. This needs to be tracked within the ticket and the request needs to be closed when the pull request...
I created a new program in Big Picture scoped it to an existing JIRA project. I am able to see all of the tasks from the JIRA project but all the tasks show a start date of "Today" on the Gantt...
Hi all, I am after a list of issues I've worked on, either as the sole/only assignee, or as one of multiple assignees. This query gets me the issues I was the sole assignee to: `assignee in (curre...
I understand that if I delete a custom field from a card on a Trello board, it will delete it from all the cards on that board. Every 2 weeks I create a new Trello board by making a copy of an existi...
I have my permissions set appropriately in Jira Work Management, and when creating a task via our form or through the board, it defaults to low as it should. However, when creating through the ...
Hello, My client have repository on Bitbucket, but he doesn't use Jira. Through Bitbucket I have access to some of his repositories, but in Jira I can't associated them (I don't even see them) when...
Ho can we add Service Level Agreement(SLAs) in Jira service desk to keep a track of when the request was submitted till the time it was resolved.
tickets were moved to a board and now they are moved to inssues
After Upgrading to 8.21.1, clicking on "View Customer Request" no longer takes us to the specific request. It takes us to the root customer portal for that specific Project. It is acting like it isn'...
We have a gitlab integration with JIRA as per this document. The integration works as many of the features are available, except deployments made to production. 1. When I look into to ...
I'm trying to create a query to change the card color on our Kanban board if there is a linked issue on the card. The JQL does not allow for linkedissue not= null or empty so unless I create a query ...
I have selected the Sprint capacity management view. I have selected in the view settings group by sprint and show capacity on timeline. I defined the capacity for the team's two week sprint. I assig...
Hello, There is in Jira default notification center which is by default associated with new created project. And then every time I create new Project I need go to project settings and change that as...
In an effort to stay abreast of our tickets, I'm interested in creating a query that will return all unresolved tickets created in the current calendar month, since the beginning of time. Meaning, th...
Hello all, I have an Automation set up to send an email to certain people when an item is moved to "Testing". My current email body: If further work or re-work is needed, please add the appropri...
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