Purchasing and Licensing Request: Reactivate Subscription

[Marta Baena]

Hi,

Please see the updates in our plans below and let me know how we should proceed:

• Jira (Project Management): I have downgraded our subscription to the Free plan. Could you please confirm that the change is reflected on your side?
• Confluence (Documentation): Please re-activate the Free plan for us.

I have also cancelled the following subscriptions. Could you please confirm that these cancellations have been processed successfully?

• Service Collection
• Jira Product Discovery

Finally, could you let me know when we can expect to regain access to Confluence?

Thank you for your help.

[Arkadiusz Wroblewski]

Hello @Marta Baena 

We're just community members here, not part of Atlassian support. Unfortunately, we can't confirm any of this.

Please contact Atlassian billing support https://www.atlassian.com/company/contact/purchasing-licensing#/  or Support.atlassian.com 

Best,

Arek🤠