Jira

I have a project and clients within that project. I need to allow the client to view all tickets in that project, without necessarily having opened that ticket. For example: Marina from the complianc...

• Question
• cloud
• jira
• jira-cloud

I am not able to use jira Plugin for excel, when i tried to use that, it gives me some six digit OTP for verification and then, flash a message , you don't have access , how to get ths access for thi...

• Question
• cloud
• jira
• jira-cloud

I have a step in our automation to create a variable, the current quarter, that is used later in the automation. The smart value I have defined is {{now.format("Q")}}. The issue is the smart value...

• Question
• cloud
• jira
• jira-cloud

Hi, Since today I am seeing a problem as Enter Key not working when filling up text etc. in Description or comments. It works fine when using anywhere else in my system, so I am assuming it is a prob...

• Question
• cloud
• jira
• jira-cloud

Can i use automation to update the story point value based on the content of a custom field?   ie. T-shirt size = Small    - Story point estimate = 2 T-shirt size = Medium  &nb...

• Question
• cloud
• jira
• jira-cloud

I created a new service account using the new service account feature that is under the Directory tab of admin.atlassian.com. I created an api token for it too. Then I tried to use the following to t...

• Question
• cloud
• jira
• jira-cloud

I build a Script which shows me a list of users from specific group (Developers) who are not assigned to specific issue types (Subtasks for example) at the moment. In this way, I can observe which us...

• Question
• dashboard
• data-center
• jira
• jira-data-center
• jql
• +1 more tag...

Hi,  I lost my whole plan & board after clicking on "Save changes". Just created 29 projects for my team and spent 6 hours working on it and it all disappeared. Could you please help me o...

• Question
• cloud
• jira
• jira-cloud

The new Service Account feature doesn't allow you to use an email address, but it creates a specific one. Is it possible to open a ticket with Atlassian to suggest it? Does it still consume licenses?

• Question
• cloud
• jira
• jira-cloud

The new Service Account feature doesn't allow you to use an email address, but it creates a specific one. Is it possible to open a ticket with Atlassian to suggest it? Does it still consume licenses?...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I’m working on an MCP client written in Python (using the fastmcp library) that I plan to run inside an AWS Lambda function. I want to integrate it with the mcp-atlassian server to interact with Jira...

• Question
• atlassian
• cloud
• jira
• jira-cloud
• rovo
• +2 more tags...

We used Jira for backlog and bugs but was kicked out because of inactivity :( Well, we were warned so that is ok, we can start over. However, we would like to use our old subdomain, and that does not...

• Question
• cloud
• jira
• jira-cloud

Automation - creation of ticket with current Year and Quarter in summary field   Hi all I'm sure this has previously been asked and answered, but I can't find the relevant solution  Simi...

• Question
• cloud
• jira
• jira-cloud

Is there a way to select multiple work items and archive them. I know when we archive a project, all the work items in it get archived. But say, If I want to select 10 work items and archive only tho...

• Question
• archive
• cloud
• jira
• jira-cloud

I have followed the instillation instructions and repeated the process over a dozen times. I have repeatedly confirmed administration access on the jira side and the organizational control on the git...

• Question
• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not%20applicable

I have an automation triggered from a webhook. The webhook payload will look something like this (all fake data) [ { "applicant_id": "app-5f8e3c1a", "personal_details": { "full_name...

• Question
• cloud
• format
• jira
• jira-cloud
• json
• +1 more tag...

I am having an issue where attachments are not able to downloaded when the card is made on my mac.. But if I make the card on my PC and then load attachment from mac it works fine.. any help Attachm...

• Question
• cloud
• jira
• jira-cloud

Hello! We are attempting to automate the action of logging work on an issue when it transitions to the 'Done' status, while taking standard Business hours into consideration. Our current automation...

• Question
• cloud
• jira
• jira-cloud

I would like to create an automation that flags (impedes) all open subtask when the parent issue is flagged as impeded When the parent flag is removed I want an automation to remove the flags from t...

• Question
• cloud
• jira
• jira-automation
• jira-cloud

Hi Team, We added the "Assignee Issue" JMWE post function, and it has condition  If the parent is ABC or XYZ, and Strategist is not set-->> assign the issue to the current user who ...

• Question
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• data-center
• jira
• jira-data-center
• jmwe

I need some help.   My team has created a Backlog for our project. Now, we would like to create Kanban for the project. Can someone enlighten us on the steps we will take to complete thi...

• Question
• cloud
• jira
• jira-cloud

I am stumped hoping someone can help. I have 2 issue types, Bugs for internal defects and Incidents for field reported defects. Both are level 0. Both are in the same Work Type Screen scheme Both...

• Question
• cloud
• jira
• jira-cloud

Has anyone tried SVN Gateway and/or SVN ALM add-ons? which one is more preferrable and why?

• Question
• cloud
• jira
• jira-cloud

HI Team Request an help One of our team lead was having access to Jira before but suddenly from yesterday he is getting the attached error. He has not raised any request and not sure why is unable ...

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hello Atlassian support. I was trying to update a client's email address in Jira Service Management following a name change due to marriage. The client's email was updated on their company's end fro...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud