Jira

We have 3 types of intake for our user base...Production Support tickets, enhancements requests and projects.   What is the best practices for tracking these different types of requests in...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello Community!   If someone could help to understand what the problem is would be very grateful. I and my team we are on a free trial of the Jira (Cloud). At some point few users of our team...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have to upgrade our Jira instance from 7.2.3 to the latest stable version of 8.2x. Right now it is hosted on RHEL6. The new server will be RHEL8. We are doing this to get to a supported version in ...

• Question
• jira-software
• jira-software-server
• migration-customer-care
• server

Hi there - I am looking for ways that I can drop an image and have a client leave feedback for it. (Think Adobe PDF comment feature, but for images) I work for a web design company, and we regularly...

• Question
• cloud
• jira
• jira-cloud

I am needing to run a jql that shows total hours someone is scheduled in a given day. However, I have to run it off of a created field "Assigned PE technician". I am sure it is pretty easy, but for s...

• Question
• jira
• server
• workload

Hi, I am managing an HR project and in that project I need to set a notification email when DOJ (date of candidate join the Company) is today.  For example DOJ is 10 aug 2022 then jira sent em...

• Question
• jira-core
• server

Dear Team,    We have 500 storys and for each story link with multiple bugs,    How to find out, how many bugs in each story in JQL, please suggest here. Thanks  Siva

• Question
• cloud
• jira-software
• jira-software-cloud

Is there a way to create a Jira issue using a URL the URL is planned to be published on the company SharePoint website and will be used to create particular issue type in a selected project. company...

• Question
• cloud
• jira-software
• jira-software-cloud

What happens to test executions that include an x-ray test case that has since been changed to an inactive

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• xray

Below is what I learned from help pages on how to whitelist a URL, but I don't see the Allowlist under Security section. Wondering what is going wrong. Any help is much appreciated. The Gearbutton-&...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I am working with jira automation and smart values and am running into a blocker when trying to extract just one label (out of 2-3) from an issue. I would like to extract an application nam...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

I have been trying to find a way to do multi-team, mostly (or entirely) automated Sprint metrics for a long time now. I had a process that mostly worked for Jira Server\DC: I built a goog...

• Question
• agile
• cloud
• jira
• jira-cloud
• jira-software
• +3 more tags...

We have created several Labels within our tasks and I am trying to create a report, within JIRA which would allow me to create a simple Pie Chart, DB ...etc with Issue data using these labels. I cann...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,   We're encountering an odd issue where no one can edit the reporter on this Issue. It just pops up a tooltip box "Reporter can't be edited". I have confirmed the permissions for "Modify R...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi there, We're a company already using Jira and Confluence.  We're assessing whether we can use JPD for our product management activity. One question we have is about the status of JPD in th...

• Question
• cloud
• jira
• jira-cloud
• jira-product-discovery

When doing the upgrade check it says the Adobe XD is not compatible and I am wondering if anyone tested it on 8.22.4?

• Question
• adobe
• jira-software
• jira-software-server
• server

We would like to control users to view and access only projects to which they are assigned. We have external users (clients) so it's important they can only access the project which they are on and ...

• Question
• cloud
• jira-software
• jira-software-cloud

while trying to export issues from jira instance to openjira I am getting error.

• Question
• jira
• jira-server
• server

Hi Team, We have a dashboard with a donut chart widget inside it. I need to extract the data from the donut chart. Is there any JIRA Rest API which can get the details ?  

• Question
• api
• bug
• dashboard
• issue
• jira-core
• +2 more tags...

Hello community,    I've got a question about workflows for ticket/board usage over more than one team. This is likely something covered elsewhere due to the nature of the issue, I've had...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have a Jira Server installed on my machine with a community license. I cannot find what's the email linked with this license. Is there any way I can find ?

• Question
• cloud
• jira-software
• jira-software-cloud

Hi! I need to show users chart (like Plan-chart) for my project with fields:  - summary - start (customfield) - end (customfield)   Users should be able to see only fields above. Oth...

• Question
• chart
• cloud
• jira-software
• jira-software-cloud
• plan

in  jira one of the board even the owner of that board and that project members also not able to open the board we tried by changin owner to us also as we are jira administrator we also not able...

• Question
• jira-software
• jira-software-server
• server

While planning for the sprint stories, I would like to view if and when a resource is currently available. So, a report of a resource engagement and or view that help me know if a resource is engaged...

• Question
• jira-software
• jira-software-server
• server

How can I create an overview dashboard for multiple projects on company-managed projects? The overview dashboard is required to see all the tasks for different projects on one page. 

• Question
• cloud
• jira-software
• jira-software-cloud