Jira

We did a cloud migration of Service Desk and JIRA in general and all of the automations that we had a gone. In Jira there's no option for automations listed In Service Desk it's back up to the 2nd ...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

We use the Jira Cloud integration for Slack. When I add a comment to a ticket, it'll create a new message in Slack. However, it is replacing hyphens with tildes for certain URL's (mainly GitLab as fa...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have a two dimensional filter statistics gadget with Priority on the X axis and Sprint on the Y axis.  It works fine until I try to drill down on any of the numbers displayed.  I get: Th...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I need to present my project’s stories and tasks progresses on a percentage basis and right now I can show just on a time basis. I’ve been wondering if there is a way to change this metri...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

in marketing we have final direct mail pieces or final html emails that i would like to drag and drop into the release note

• Question
• jira-core

Is there a date field associated with the Resolution field? Or is the Resolved field associated with a date field? How do the Resolution and Resolved fields interplay with each other?

• Question
• cloud
• jira-software
• jira-software-cloud

We are Jira cloud and push notices stopped delivering to IOS devices today.  Have updated the App uninstalled and reinstalled but still no notices.  Have entered an issue with Atlassian, bu...

• Question
• cloud
• ios
• jira-software
• jira-software-cloud
• push

Hola, he terminado varias incidencias donde las he colocado en la columna Finalizada, sin embargo despues de un tiempo desaparecen del tablero y ocupo verlas para regresarlas al estado En curso.

• Question
• cloud
• jira-software
• jira-software-cloud

Hi All, I am trying to validate fields independent of the workflow, e.g. Participant can not contain John Smith if uid2 is NULL. I am aware that I can add this logic to transitions, and am also awa...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I have followed the examples almost exactly but the sum is not working. I can see the rule fires, and the parent story points gets updated to 0.   

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

I created a personal project in Jira and I want to export the whole project to another Jira.

• Question
• cloud
• jira-software
• jira-software-cloud

I am on the free version of JIRA working on a team-managed project. The time to next sprint, sprint health and sprint burndown gadgets all do not include weekends as possible work time which I would ...

• Question
• cloud
• jira-software
• jira-software-cloud

Post Functions stopped reading. It just shows up as "bad reading" and isn't loading.    Any suggestions on how to fix? 

• Question
• cloud
• jira-software
• jira-software-cloud

We use Jira premium cloud and I am trying to bulk import issues with worklog on it. I know the format of the worklog should look like this:   Summary,Worklog Only time spent (one hour),3600 ...

• Question
• import
• jira
• jira-software
• jira-software-cloud
• worklog

We have 3 JIRA next gen Projects that make up our platform components (Web, Mobile, Backend), and we want to make a fourth project to house the higher level features as epics, that would then have al...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi! We have a team for web and mobile development. Sometimes both teams needs to perform the same tasks and we end up duplicating epics, stories and tasks to achieve this. Is there a recommended st...

• Question
• cloud
• development
• jira-software
• jira-software-cloud
• mobile
• +1 more tag...

Hi, one of our employees not getting verification emails. Could you please help in this regard? I have added the office365 exchange rule now so it won't go to spam or bounce but needed from the A...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I want to use the Timeline Function in an Advanced Roadmap Plan, but I think that only works with Sprint Boards not Kanban Boards. Is this the case, if so, any work arounds?

• Question
• advanced-roadmaps

Trying to set our Roadmap up and having trouble understanding the logic for when child level stories within epics decide to appear on the timeline. I've set due dates, assigned to sprints, and only s...

• Question
• cloud
• jira-software
• jira-software-cloud

Como saber responsable que publicó un Release??

• Question
• cloud
• jira-software
• jira-software-cloud

Hi everyone, Can anyone please help me with this.  Jira is currently configured to display the field name as the Hover Text when the cursor is placed on the field name on screen. This adds no...

• Question
• jira-software
• jira-software-server
• server

I want to make sure I am not just missing something. I have created this rule on cloud several times and now I am trying to do the same thing on server and failing to find the option under projects f...

• Question
• automation
• jira-server
• jira-software
• jira-software-server
• server

I have requirements that prevent the user from editing the Summary field once a Story is created.  The Summary field does not appear on the edit screen for Story issue types.  Summary edits...

• Question
• board
• jira
• jira-server
• layout
• scriptrunner
• +1 more tag...

Hello all I want to make automation for automatically close all tickets linked to parent incident.  But, i have always an error "Spécifiez la Resolution (name) au format de chaîne (resolution)...

• Question
• automation
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello, We use for our Jira  incoming mail the Outlook.Office365.com Microsoft mail server that  uses basic authentication that is planned to be deprecated, how to replace this basic a...

• Question
• jira-core
• jira-core-server
• server