Jira

Hi, We are using the JIRA/Confluence Free plan. An email will not be sent to the user even if an issue is assigned or commented. The notification helper is working properly. There are two account...

• Question
• atl-rvw
• cloud
• jira
• jira-software
• jira-software-cloud

Brief: US are estimated in Story Points and added to the Story Points fields in each US. Sprint is Started. All good regarding burndown charts and Insights within the Active Sprint view. All good ...

• Question
• cloud
• estimate
• jira-software
• jira-software-cloud
• story-points

I have created a manual structure board and added a few generators (extends and group).  The "Group" generator is fetching me the results as expected, but i don't prefer to have that genera...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• structure

Creating an Issue does not allow attachments to be added to the Description and Comment fields. When we create an issue, and we want to add an attachment to either the Description field or the C...

• Question
• jira-core
• server

Hello,    When a customer creates a new issue, it is not assigned by default, and we would like the first employee who responds to the issue to become the assignee so that other employees...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

We have have an existing Automation Rule that creates a Story within an Epic and auto-creates 21 Sub-Tasks within the Story. The next part we are trying to do is to create a rule that when a certain ...

• Question
• automation
• jira
• jira-server
• kanban
• project
• +1 more tag...

Hi, I am trying to achieve the following task based on a numeric value (X): If category in (A, B, C):            Create 2*X issues/tickets: Else:     &nbsp...

• Question
• jira
• jira-server
• server

Good day, community. I have used the api to create tickets within Jira service management, but I want to tell you what type of request should be created when this ticket is sent. When I put the json ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hey folks, I'm getting close to finding answers but nothing that works EXACTLY.    I'm trying to create a rule that I have to manually trigger. Once I hit the button I want to create an e...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

Jira Data Center 9.0.0:  I am trying to change the default value for Priority which currently defaults to 3- Medium. I am looking at the "Edit priority scheme" window of my priority scheme whic...

• Question
• jira-software
• jira-software-server
• priority
• server

I have created JIRA Structure for a project. few epics i did create for under the structure.  Question: We have teams who have their own kanban boards. I have linked their features to my epics....

• Question
• cloud
• jira-software
• jira-software-cloud

I'm working on a JIRA automation rule that would create an epic when a request comes into our project. The issue i'm having is the epic name. Right now the epics that get created have static naming. ...

• Question
• automation
• jira
• jira-server
• server

I need to get a issue current status via api, i'm using the endpoint  "https://paketa.atlassian.net/rest/api/3/search" and a just need to know the current status. To get a issue key i'm using t...

• Question
• api
• cloud
• jira
• jira-software
• jira-software-cloud

Admins with permission to mange Filter Subscriptions cannot view Groups subscribed to a Filter Subscription by any account other than their own. If an account subscribes a group to a subscription, o...

• Question
• cloud
• jira-software
• jira-software-cloud

We have set up a behavior to hide a field until the Flagged field is selected. Once the Flagged field is selected, the behavior displays (unhides) the hidden field and marks it as a required field. ...

• Question
• behaviours
• jira-software
• jira-software-server
• scriptrunner
• server

I am trying to create an automation that posts a comment to an issue given some criteria. The comment has a message but needs to tag a dynamically pulled user - the user in the Reporter field (which ...

• Question
• cloud
• jira-software
• jira-software-cloud

I have lots of issues being clone successfully. I'm new to Jira. I just added another and it is failing. I set up all the setting the same as in those that are cloning successfully. I am receiving th...

• Question
• jira
• jira-server
• server

Hi, I'm tasked with getting Tempo to use some data in one of our Insight objects.  We currently have some dropdowns in Tempo whose options dynamically populate based on the value of another fi...

• Question
• jira
• jira-server
• server
• tempo
• tempo-api

hi everyone  I'm learning how to create an email handler, I'm using Gmail email. what will be the host name and port number. thank you.

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

For some reason I can only pass health checks on one instance at a time, instead of both instances simultaneously. I have my instances deployed via an Auto-Scaling Group using a launch template. So t...

• Question
• jira-core
• server

We are moving an old database to Jira where we had a control number that begins with PPH, so we created a new project in Jira and gave it the Key PPH. We added a text field in Jira to put the old con...

• Question
• jira-software
• jira-software-server
• server

Hello, I have a incoming mail ABC which runs everyday with 5 mins interval of time in Jira application. But I want it run with 30 mins intervals of time from 10 AM to 5 PM everyday instead of runni...

• Question
• jira-software
• jira-software-server
• server

...re delayed.   If I were writing the query in a SQL language, pseudocode would be something like this:       Select sprint name from all Jira projects where active sprint is true...

• Question
• cloud
• jira-software
• jira-software-cloud

We have a group of people in our company who do some testing for us a couple of times a year for 2-3 weeks. We'd like for them to be able to submit child issues (Bugs) for one particular epic, "XXX-9...

• Question
• cloud
• jira-software
• jira-software-cloud

I need to make configuration change in the "Zendesk Support for JIRA" add-on, but when I click on the "Configuration" button, the following error appears after about 30 sec of wheel spinning:  ...

• Question
• cloud
• jira-software
• jira-software-cloud