Unable to verify email when changing Atlassian account email

[Gonny]

I'm trying to change the email address of my Atlassian account. After I click the verification link sent to my new email, I'm redirected to the verification page, but it shows the following error:

"Something went wrong while executing your request. We're working on it, please try again shortly."

I have tried:

• Using the latest verification email.
• Opening the link in an incognito/private browser.
• Trying different browsers.

The issue still persists.

Could you please help me verify my new email address or investigate this issue?

Thank you.