Hide worktypes in Create screen

[Thomas Pollet]

Hi!

I've got the following configured for one of our spaces:

• Level 1 EPIC - Work types:
  • WT1
  • WT2
  • WT3
  • WT4
• Level 2 Story - Work Types:
  • All other work types
    • ST1
    • ST2
    • ST3
• Level 3 Subtask - Work types:
  • All subtask worktypes
    • "SUBTASK"

Hierachy to achieve would be:

Parent == Worktype from level 1

Child == Worktype from level 2

Subtask == Worktype from Level 3

I want to prevent users from creating a level 2 or 3 worktype from the "Create" button at the top. When using the button "Work type" dropdown is showing the types from level 1 and level 2.

Is there any way to configure the dropdown to only show Level 1 work types, yet still enabling the user to make level 2 worktype as childs when in a level 1 work type? 

Thanks in advance!

[Marc -Devoteam- · Accepted solution]

Hi @Thomas Pollet 

No this is not possible.

You cold look at Scriptrunner behaviours, but this will relate to work types which you can create, not when and where.

A "workaround" is to have 2 spaces, one for Epics only and one for Leven 2 and 3, with the option that users can link the level 2 to the Epics in the other space.

[John Elder]

This may be something you have already thought of and perhaps dismissed as it doesn't seem like the path you are trying to go down, but anytime I want to get a more "customized" Create experience, I use Forms in Jira to really regulate what work types and fields are being created each time a user submits.  Just food for thought...  :)

[Duc Thang TRAN]

Hello @Thomas Pollet 

By default, when you click the Create button in the top navigation bar, you cannot create a subtask directly. You can only create higher level work items, such as an Epic (Level 1) or a Story (Level 2).

This behavior cannot be changed without an app such as ScriptRunner Behaviours.

To create a Level 3 (Subtask), users must first open a Level 2 work item (Story) and then use the Create subtask option from the Subtasks section.

However, I can suggest the following workaround for Level 2 (Story) 

From the Epic view screen, instruct users to click the + button in the Child work items section to create a Story. The new Story will automatically be linked to the Epic as its parent.