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I am not getting call/SMS for any of alert to my mobile number in Nepal.

Dilli Raj Maharjan
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July 27, 2026

I am not getting any call/SMS for any of the alert to my mobile number in Nepal. Following is the details of the call, timestamp, and my mobile number. Additionally I add another number but I am not getting verify code or call for the verification code. It looks like the international provider is not able to connect to any of the local provider in my Country. I have tried with multiple Cellphone providers but not luck. Can you please check it with high priority.

Atlassian Support, Please reach to me for detailed information.

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Dilli Raj Maharjan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 27, 2026

Screenshot 2026-07-27 at 16.03.02.png I am getting above error while trying to add new SMS/VOICE phone number

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