Jira

Hello everyone!   I got a quick question: why are my closed tickets moved from a sprint to another?   For instance, this epic and all its tickets were completed half a year ago...

• Question
• cloud
• jira-software
• jira-software-cloud

I can not check/uncheck Retain box while moving an issue from one issue type to another issue type in same project. The option of removing checks are disable. This is only for this 2 fields. Any id...

• Question
• jira-software
• jira-software-server
• server

Not sure if this is a cache issue as others have mentioned. The comment does not appear in Jira until after more comments have been placed on the ticket. For example, the vendor made a comment 7/25/...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, We are currently using Jira Server and use a trigger to run a process in a Python script that manages our code review and submission process.  However, we are in the progress of Migrating t...

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• cloud
• jira-software
• jira-software-cloud

I need to make a field mandatory if the Project category matches certain conditions How do I fetch Project information inside the  Behavior Script I am working on Jira Cloud Environment.

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• cloud
• jira-software
• jira-software-cloud

Hi support team, I have an issue when importing issues with csv importer. When i import sub-task i would like to import links sub-task to parent issue. In my case i can create sub-task from Bug. ...

• Question
• jira-software
• jira-software-server
• server

Hello Team,   If we suspend any user in Jira portal, are we still paying for their licenses?    

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Team,   I want to get a list of all assigned users with a certain status of an issue in the past. Is it possible?   Regards, Aleksandar

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,   I've an issue to update both: reporter, watcher via API (Data Center, 8.22.6) Update is ok on other fields, such as: summary/description. Kindly, Gilad

• Question
• jira-core

Hi Team, I have created group picker field, but when I am adding that field in the workflow properties in "approval.fied.id"  it is not working fine. It is not assigning group of users as Appro...

• Question
• cloud
• jira
• jira-software

Hello Team, I need assistance in evaluating and making a configuration changes to JIRA as an admin user. I intended to increase the count of the extract to 5K from the default value of 1K. I have t...

• Question
• cloud
• jira
• jira-cloud

Hello,   I am trying to set the 'Owner' of an insight object using the "Set the value of an object attribute with a predefined value" post function.   I am trying to use a placeholder o...

• Question
• data-center
• insight
• jira-service-desk
• jira-software
• server

Hi Team, I am looking for a way to filter comments. Here's the scenario I am trying to solve, we have a large volume on comments on a single jira ticket contributed by multiple team members. The ...

• Question
• cloud
• jira-software
• jira-software-cloud

In a structure i have a column which summarizes the remaining of the stories below. I have an original estimate (goes also to remaining estimate) on feature level to indicate the budget we got for t...

• Question
• jira
• unknown-hosting-type

When I activate the backlog in our Team Managed project, issues (bugs or tasks) created afterwards suddenly no longer appear on the board. As soon as the backlog is deactivated, it works again. There...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi All,   I know how to find the custom field ID usually, however I am trying to see if the cascading options have their own custom ID? I found the ID for the field as a whole and also the opt...

• Question
• cloud
• jira-software
• jira-software-cloud

Jira assests - O have object type COMPUTERS I want to write a query - where in the history of objects searched for by my keyword exp. objectType = Computer AND "hostname" LIKE wwm

• Question
• insight
• jira
• jira-server
• server

Dear Community, I was trying to import the issues via CSV but got the below error  Error importing issue [externalId='268995', summary='LG LC retention for CC journeys'] Error importing issu...

• Question
• jira
• jira-software
• jira-software-server
• server

Lets say I have custom field name Contract Day a date picker field. I want my automation trigger on the date mentioned on the Contract Day such that my status changes to from To do to WIP. Let's...

• Question
• jira-software
• jira-software-server
• server

I added a new issue type for managing bugs inside stories. The issue type is created. It is also part of default issue type scheme - valid globally across projects. But the newly created issue type i...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, The issue is that when ever an issue moves to "Done" status in a board it only visible in done column only to The user who changed the issue status, but for the rest of the user who can see the ...

• Question
• jira-software
• jira-software-server
• server

• Question
• jira-software
• jira-software-server
• server

I have Issue type 'Story' and a few others. I want to restrict the creation of issue type 'Story' for Devs, and make it possible only for Managers. Where can I manage this and how?

• Question
• cloud
• jira-software
• jira-software-cloud

One of our users was supposed to change their password while being on vacation. Because they didn't react to those mails, the account is now marked as permanently locked and all they are seeing when ...

• Question
• jira-software
• jira-software-server
• server

i need email notifications, role defining, managing accessibility

• Question
• cloud
• jira-software
• jira-software-cloud