We are using autmation for creating issues in our Work Managament from Service Management. Now we want to save the link to the created Work Managament issue in the Service Managament issue. Is it possible to save this in an 'Create Issue' automation?
thanks for your question.
When creating issues via automation, you are able to add the field Linked issues.
This will allow you to select the link type and select trigger issue as target.
Hope this helps.
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Try using the {{createdIssue.url}} smart value on the field you want to set.
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Works fine, but i decided to use the other resolution in this topic. Thanks :)
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