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Error rendering 'com.atlassian.jira.jira-view-issue-plugin:details-module'. Please contact your Jira

Cherukuri, Jayasree
Cherukuri, Jayasree
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September 4, 2023

Error rendering 'com.atlassian.jira.jira-view-issue-plugin:details-module'. Please contact your Jira administrators. How to resolve this

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Fazila Ashraf
Fazila Ashraf
Community Champion
September 4, 2023

Hi @Cherukuri, Jayasree 

Welcome to community!

Can you reconfirm that this is for a Jira cloud site?

There is a KB https://confluence.atlassian.com/jirakb/error-occurs-on-detail-module-under-issue-view-page-300811192.html for this error but it addresses to a Jira server environment where Jira admins have access to logs, tomcat, db etc.

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