Jira

We have a filter for the tickets that we have to test during our active sprint. We have created a filter with the different conditions and also we have added the sprint value and we save it.  T...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

We've been working on one requirement. In which we need to get the changes for the Issue Attachments using the REST API. We don't want to download the Issue Attachments every time fully. We only nee...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello All,   I m using jira cloud. I would like to import 2 issues into Jira. The 3 issues have all the required filed as well as label as one of the field. I have csv file containing 2 issue...

• Question
• cloud
• jira
• jira-cloud

I added JSM to my system and turned on Opsgenie to see if it would be useful. I haven't implemented it yet but now it shows up on my sprint reports. I can't find any documentation that tells me how t...

• Question
• cloud
• jira-software
• jira-software-cloud
• opsgenie

A custom issue type related work item which is completed in a specific sprint but still gets spilled over to multiple sprints after closing the sprint it was assigned to initially . How to tackle thi...

• Question
• cloud
• jira-software
• jira-software-cloud

When submitting my form I get the following error: com.atlassian.sal.api.net.ResponseException: Error communicating with Jira, {"errorMessages":[],"errors":{"customfield_14214":"Operation value must...

• Question
• confiforms
• jira
• jira-server
• server

Is anyone having problems accessing Atlassian Technical support?   The only avenue we have is online, apparently, and submitting a ticket is impossible right now given that, after going thr...

• Question
• jira-software
• jira-software-server
• server

Greetings! I'm trying to edit a specific comment containing a string that only happens if the comment exists - that condition is working.  But when I try to get the right comment id with the f...

• Question
• cloud
• jira
• jira-work-management
• jira-work-management-cloud

I have two teams working off of the same JIRA project. When I view JIRA plans the 2 different sprints for each team is duplicated in the other - is there anyway I can just view the relevant sprint fo...

• Question
• advanced-roadmaps
• cloud

Hi, Since the rollout of the functionality for moving tickets from one pipeline to another pipeline's status, I notice that I can't just move tickets up and down within the same pipeline.  I've...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I'm trying to connect the Atlassian VSCode extension (Win10) with Jira/BitBucket "Custom Jira Site". The server runs with a self-signed certificate and I have enabled the "Use Custom SSL Settings" o...

• Question
• jira
• jira-server
• server

Hi, I am having an issues with sprint roll-ups in JIRA plan when it comes to Epics inheriting the sprint information from child Stories that belong to other projects than the Epic itself. In my plan...

• Question
• epic
• jira-core
• plan

I'm trying to set up a Ticket Service between Jira Service and Jira Software and i'm using JMWE to create an issue at the Dev Project from a transition of an issue at Service Project. Watching videos...

• Question
• cloud
• jira-service-desk
• jira-software
• jira-software-cloud

Hi, I have 2 custom fields and one field has the Project name as a single select field option. The other field has the mapping with the Project with a specific information.  Is there way in Ja...

• Question
• jira-software
• jira-software-server
• server

Hello time! With the end of the JPD Beta phase, we identified the need to question users about their real need for access, as many have access to Jira Software and JPD, and they do not necessarily n...

• Question
• cloud
• jira
• jira-cloud
• jira-software

need a query based on multiple Jira keys

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I'm working on some automation rules, and have a requirement to only store the value in a Custom field once and never update it until ticket closure. Currently its working as below. 1) When a ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello to all, we use versions (aka releases) to get some structure in our issues. Therefore we created some releases with some related issues.  When we now look at the timeline and try to fil...

• Question
• cloud
• jira-software
• jira-software-cloud

We are using Jira project as our Helpdesk with customers. However, the users (customers) when clicking on the link they receive in the email notification or the ticket link we share with them, can't ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,   I have two business projects which have custom fields. Some of the fields are the same, some are different.  I want to be able to see the custom field, which in my case is calle...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there a way to have specific Hierarchy levels for specific projects? Thanks!

• Question
• advanced-roadmaps
• server

How can we add multiple values in the Resolution screen in Jira Software? If I select the Carryover value as default(By Post function) I am able to set it, But I couldn't set it on the Resoluti...

• Question
• cloud
• jira-software
• jira-software-cloud

I'd like to be able to view all tasks by due date order on a Kanban board.

• Question
• jira
• unknown-hosting-type

While trying to open an issue from a Filter search or Rich Filter query, some issue are loading very slow and some issues are timing out and getting an error message "PRJ-XXXX can not be opened. The ...

• Question
• jira-software
• jira-software-server
• server

I want to integrate Azure Ci/CD pipeline with my organization cloud base Jira Service but after get the app no action is performing further. Help me what to do next. 

• Question
• cloud
• jira-software
• jira-software-cloud