Jira

I can not seem to find any documentation regarding the smart value for the field: External Issue Id on Jira Story.

• Question
• cloud
• jira
• jira-software-cloud

Is it a best practice to add Workflow Statuses which explicitly identify the environment a particular software issue has been promoted to?   Today, we use Jira to manage a software product whi...

• Question
• cloud
• jira
• jira-cloud

Hi, support! I am trying to create a new Goal for one of my projects and connect it to a Jira Project and a Jira Epic. I can attach an Epic to the Goal, but when I select a project, I can only see o...

• Question
• cloud
• jira
• jira-cloud

How do I assign subtasks utilizing different steps in the workflow? For example, if I have a standard workflow consisting of Backlog>To-do List>Development>Testing>Validation>Review an...

• Question
• cloud
• jira
• jira-software-cloud

I am trying to resolve a user's request of creating automation for recurring epic and it's children (both hierarchy levels, tasks and sub-tasks). They also need the fields like description, labels, a...

• Question
• cloud
• jira
• jira-cloud

I'm new to server/Data Center and do not understand why my automation rule is failing. See screenshot of the error below: I'm used to the cloud permission Project Role (atlassian-addons-project-...

• Question
• addon-com.codebarrel.addons.automation
• automation
• data-center
• server

I am using Jira Service Management. When a Request is entered and created, an email is sent from jira@vfisupport.atlassian.net, giving me the request number.  When I respond to that email ...

• Question
• jira
• jira-software
• unknown-hosting-type

I would like our team to start using the Cannot Reproduce resolution field on bug issues when there are reported bugs that cannot be reproduced. These are my ideas: 1. Create/update t...

• Question
• cloud
• jira
• jira-cloud

I am trying to figure out a way to automatically update the status of a Sub-Task based on a Status change of another Sub-Task under the same parent.  For example: Story Generate Code Merge&nb...

• Question
• cloud
• jira
• jira-cloud

Hi, We are planning to upgrade our current JIRA 8.20.12 server type to latest version 9.11.2. Given that support for Server products is scheduled to end on Feb. 15, 2024, we are currently in a posit...

• Question
• jira-core
• server

Is there a way to only consider an issue "updated" when its a comment from the requestor or the assignee?  We're separately monitoring when items are updated and any change to the issue is consi...

• Question
• jira
• jira-software-server
• server

When assignee(resources) working on a sprint takes time off, how do i setup time off so it reflects available resource time for comparisons with  sprint level estimate of scope

• Question
• cloud
• jira
• jira-software-cloud

We utilize the plug in "email this issue" and recently change our email to the editor feature, We previously had the ability to create custom templates with HTML and color fonts built into the text, ...

• Question
• jira-software-server
• server

I currently have an automation that kicks off to create a set of tickets when a fix version is created.  I would like to enhance the rule to create one set of tickets if the fixversion had "ABC"...

• Question
• cloud
• jira
• jira-cloud

I'm working on an EazyBI report which has a calculated member running a simple subtraction operation on user stories in certain statuses and milestones. When I try to add a row total to the table, th...

• Question
• cloud
• jira
• jira-cloud

I'm trying to use Jira issues for a help desk.  When a new issue is received I want it to get added to the current sprint so it can get worked by the helpdesk team.  We have 1 project and t...

• Question
• jira-core
• server

Hi, I am encountering a new problem when migrating my server to the cloud. In the pre-migration tests, I have a warning "Review these warnings before running your migration." The warning concerns ...

• Question
• cloud-migration
• jira
• jira-server
• migration-customer-care
• server

Hello! I'm combining two tables that will be email out as a weekly report.   I was able to create two separate emails now I would like to combine them with one table and then the other un...

• Question
• jira
• jira-software-server
• server

I have a Jira Work Management Project that is working perfectly. I added a form, which allows me to create issues. Once the issue is submitted, I wanted to know if it is possible to: 1) displ...

• Question
• jira-work-management

In our Issue Layout we have three `numeric` Custom Fields named: - Estimated Story Points - Remaining Story Points - Actual Story Points however, we would like to "mark" the "Remai...

• Question
• cloud
• jira
• jira-cloud

I've migrated all company jira data to another new account company, because now it's a new separated product, and I deleted all unrelated projects on that migration, and lefts just one project. And n...

• Question
• atl-rvw
• cloud
• export
• import
• jira
• +2 more tags...

Hello, im not quiet new to jira and atlassian but actually very active in porting projects from asana to jira by hand to start with a clean projectmanagement in 2024. But something I do really miss...

• Question
• cloud
• jira
• jira-cloud

In the CSV, the lines look like the first picture, but after import, it's all on one line.   I cannot continue to manually update these sprint after sprint so that things aren't missed.&nbs...

• Question
• cloud
• jira
• jira-cloud

Can I create an automation to notify the Reporter if the Created On Date is > 30d ago? In this case I'd like to notify the reporter to review any Bug type issue that was created > 30d ago and ...

• Question
• cloud
• jira
• jira-cloud

How do I set a Smart Variable to zero? I tried to use just the number 0 and got an error, then tried this and got an error:  

• Question
• cloud
• jira
• jira-cloud