Jira

Hi all, is it possible to show a transition of the workflow based on conditions related to the source status? Example: In my workflow I have a "Feedback" status that can be reached from 2 other st...

• Question
• jira
• jira-server
• server

Hi, I have a Porject with 1,000 of issues - there are about 25 different "status" which can be used.   How do I construct a filter using JQL that detects multiple status - I've used this below...

• Question
• cloud
• dashboard
• jira
• jira-service-management
• jira-service-management-cloud

Hi Community! I am looking for something very specific and I'm quite sure it can not be done. On the create screen of a Jira issue I have a couple of fields. Example: Environment Target dat...

• Question
• jira-core
• jira-core-server
• jira-service-management
• jira-service-management-server
• server

I'm getting this error message when creating a cetain issue type called "Todo". I've analyzed the issue type to find any difference to other issue types that are working as they should, but at this ...

• Question
• cloud
• jira
• jira-cloud

Do we get organizational insights with Free or standard plan or is it only for enterprise plan? I believe org insight is different from page insight

• Question
• jira
• jira-software
• unknown-hosting-type

Hi Team   Upon creating an issue, I encountered an error. As my project does not require a summary, I removed both the "Default" and "Bug" screens. After the removal, some individuals did not ...

• Question
• cloud
• jira
• jira-cloud

How can I restore my permanently deleted project?

• Question
• cloud
• jira
• jira-cloud

Hi, I've opened a service project in Jira Software, in which I created a form. I haven't entered the project in 3 months, and now when trying to see the form, I can't enter it and I get the message&...

• Question
• cloud
• jira
• jira-cloud

Good Morning, I apologise if this is something which is fairly simple to achieve in a JIRA dashboard but I can't get it to work for me. I'm creating a dashboard to track project progress. Our Origi...

• Question
• jira
• jira-software
• unknown-hosting-type

Hello All,   we have created Automation rules and sending email notification to customers  if some actions happend in Issue ( i.e customer is not reporter or requsting for)   custo...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Is there any AI funktion yet that can detect if a created issue is a duplicate?

• Question
• cloud
• jira
• jira-cloud

Hello,  Is there a way to make the internal note visible to only a specified team in Jira Service Desk? If so, how to do it? We would like to avoid the attachments added in internal note to be...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Created vs Resolved Reports - are grouping the cases based on the created date. I would like to have a graph based on the updated date. So, I could get the results like, How many cases have been...

• Question
• cloud
• dashboard
• gadget
• jira

We saw this surface where Bugs can be directly created as Jira bugs: https://blankhans.atlassian.net/servicedesk/customer/portal/3/create/64 Now we are wondering how to set up such a system and w...

• Question
• cloud
• jira
• jira-cloud

Hi, We have Jira premium cloud. We have updated the idle session duration to 20 minutes, which means a session is idle when users don't interact with the product during that period of time. Interact...

• Question
• cloud
• jira
• jira-cloud

Hello team,  I would like to know if there is a possibility to add a list of contacts (email address) from where, the creator of the client service desk tickets can choose and add this "contact...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

...ersion>${amps.version}</version>--> <!--<extensions>true</extensions>--> <!--<configuration>--> <!--<p...

• Question
• server

I'm trying to add a logic to an automation that's manually triggered. We make multiple Sprints to release a new version each Quarter. On the Scrum board, when preparing the Sprints, I'm already aut...

• Question
• automation
• cloud
• jira
• jira-software
• jira-software-cloud

Dear community,  the hierarchy logic of our tickets is Epic -> Feature -> Story. We use Structure to display the hierarchy. However, our stories are linked to feature and not directly li...

• Question
• jira
• jira-software
• structure
• unknown-hosting-type

SAFE framework implementation on JIRA

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello,  I can't find several tickets on the Jira Work Management project board, even though they are displayed in the list and use the same workflow. Thanks

• Question
• cloud
• jira
• jira-cloud

Hello All, It has been evident that some of Epic start/end date is getting unassigned and showing blank. However in the same project most of Epic has correct start/end date.  We are using Bigp...

• Question
• cloud
• jira
• jira-cloud

Hello, After migration to cloud, we have set server enviroment to read only. But our server instance is showing  we have received an alert from the azure monitor about the memory usage from...

• Question
• jira
• jira-software-server
• server

I need to obtain accountId to know Worklogs for a specified user.   I´m recovering issues perfectly: Promise<SearchResult> issuesPromise = jiraClient.getSearchClient().searchJql( ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Jira Automationで、課題作成時をトリガーとして、新規作成した課題を既存のエピックの子課題にしたいと考えています。設定方法を教えてください。 もしくは、既存のエピックと新規作成した課題で「課題をリンク」を自動で設定する方法でも良いです。その場合、リンクタイプに何を選べば良いかも教えてください。 よろしくお願いいたします。   プロジェクトテンプレート： Jira ...

• Question
• cloud
• jira
• jira-cloud
• language-ja