Jira

Hello! My team houses all our instructions for tasks within the description and summary features in jira. We currently have an excel sheet that shows all the information as our source of truth and wh...

• Question
• cloud
• jira
• jira-cloud

I want to hide work items in my Timeline that are marked as 'done'. I am using the filter on the view to try and do this, but the 'done' items are still shown despite the filter. What's going on?

• Question
• cloud
• jira
• jira-cloud

Please provide steps on how to get to the summary page using the new Jira. Thank You

• Question
• jira-work-management

We have a workflow that validates certain criteria if the issue type is story, we have noticed that users will change the issue type to Technical Story to bypass these checks and advance the ticket. ...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• lol
• +1 more tag...

I have an epic type issue type (named campaigns) that I use as parent issues to all associated task type issues for each campaign. On the campaign type issue, I have a hadful of custom context fields...

• Question
• cloud
• jira-work-management

Hello, I am a User of the Jira Software installed on our Data Center. I am looking for a way to have a quick gadget in my dashboard that tracks the count of estimated story points for the total acti...

• Question
• data-center
• jira
• jira-software-data-center

Been away from Jira for a little over a year and I'm back - and it's Cloud.  In prior companies (Server) we were able to add customized check boxes and I'm researching adding it to our Jira tick...

• Question
• cloud
• jira
• jira-cloud

Hey, I'm trying to create a webhook using rest API call with an oauth app 2.0 token the app token can get accessible resources , projects, issues and more - but when trying to create a webhook (scop...

• Question
• cloud
• jira
• jira-cloud

We had a person go out without completing two tasks in a sprint.  It took 4 sprints until we realized the problem and removed the two tasks from the current sprint so that the tasks would n...

• Question
• cloud
• jira
• jira-cloud
• sprint

We are in the process of migrating our Atlassian suite from a single server to the modern cloud environment.  We downloaded CMJ and used it to create snapshots of our Jira projects.  During...

• Question
• jira
• jira-server
• migration-customer-care
• server

I am working on a migration effort to the Cloud. I am developing the new projects in my non-production application and will migrate those new projects and ticket data to the Cloud. How can I copy onl...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• migration-customer-care
• +1 more tag...

Hey there folks! Been banging my head against the screen for the best part of the day trying to solve this but I really need some help! For a bit of context I have a hierarchy as follows: ...

• Question
• automation
• cloud
• jira
• jira-cloud

there seems to be a limit of 1,000 issues when mass exporting.  How can I download full list (approx 7.000) issues? Thanks,

• Question
• cloud
• jira
• jira-cloud

When the issue type "TestCase" was created it needed to be set up as a Sub-Task Issue Type (Level -1) BUT it was set up as a Standard Issue Type (Level 0). How can I change it to -1? Or do I need t...

• Question
• cloud
• jira
• jira-cloud

Has anyone seen the search box numbered by line? It's the only filter I have that does this and would like to have it as an option all the time. 

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I've tried setting up an Issue Collector for non-Jira users and I am able to get the interface working.  However, when the submit button is pressed I get this error multiple times. DEPRECATED u...

• Question
• cloud
• jira
• jira-cloud

Does anyone have a contact number for Atlassian.  We are going through a migration and are currently dead in the water with no satisfactory response from emails or Tickets. 

• Question
• atl-rvw
• cloud
• jira
• jira-cloud

just need to modify the delivered workflow to add more statuses, such as ON HOLD

• Question
• cloud
• jira
• jira-cloud

Hi there, I am a JIRA Administator / Manager with no training in JIRA Administration.  I have joined a FinTech that uses JIRA Cloud.  It has almost 1000 tickets in it's current Backlog. &n...

• Question
• cloud
• jira
• jira-cloud

On my Kanban board, in the non-cloud version of JIRA you would see the Quick Filter description when you hovered over the quick filter on the board. In the Cloud version of JIRA, I don't see the des...

• Question
• cloud
• jira
• jira-cloud

Using the JMWE Transition Issue(s) Post-Function, I'm trying to transition only the "Dev Task" sub-task types to the Done status once the Parent ticket moves to the "QA Feature Testing" status. ...

• Question
• jira
• jira-server
• jira-software
• server

Hi, I have missing files for several tickets that were moved between projects.  Is there any way to recover them? 

• Question
• cloud
• jira
• jira-cloud
• missing-attachments
• moving-projects

Hi Community. I am using Java Selenium scripts reporting issues back to Jira cloud. If the VPN is disconnected, the issues can be reported to Jira correctly, but with VPN connection, got error like ...

• Question
• cloud
• jira
• jira-cloud
• vpn

I have 2 org admin in system. When try adding 3rd org admin then I have message of license limit. How to solve this problem?

• Question
• cloud
• jira
• jira-cloud

Hi, Could you please advise a query for picking a specific reporter and subject line to have specific words to search the issues Thanks.  

• Question
• cloud
• jira
• jira-cloud