Hello everyone,
Since last week, I try to automate a short report about my daily actions.
In the final report sent via Google Chat, I would like to have a list of items (e.g. Test Execution) from Project A and another list of items (e.g. Bug Build) from Project B.
I have already managed to retrieve the data from Project A and send it to Google via the webhook, as my automation is configured in Project A. And it works well.
I spoke to the Jira admins about adding Project B to the automation using the ‘Multiple projects’ feature. However, I am now unable to edit the automation; all the fields are greyed out, even though I am an administrator on both projects.
From what I’ve understand in this ticket (https://jira.atlassian.com/browse/JRACLOUD-92590), it seems that, for the moment, it’s not possible for someone who isn’t a ‘Jira admin’ to manage this automated process.
Do you have any solutions to ‘get round’ this issue?
For example, is it possible to link automated processes across different projects and consolidate the data to send a bulk email?
HI @20103585
If the scope of the automation rule spans multiple spaces (projects), only Jira admins can make changes to such a rule.
And yes, you can lookup issues from multiple spaces and then send this information in a single email.
See this KB article and the example that is used, https://support.atlassian.com/automation/kb/automation-rule-to-send-single-email-for-all-issues-per-assignee-due-next/
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