I can't find the test option for testing the new configuration. Any help?
When we use the "Assign" button and reassign a ticket, the assignee doesn't receive the assign issue notification. I have the Issued Assigned notification on and we are using the "assign" button. I l...
I would like to login to Jira without having to go through the Google login. How can I do?
There used to be the field "Mentioned in" in the jira issue view. In the newly available Jira issue view this field doesn't seem to exist anymore. Is that correct or can I just not find it? I have ad...
Hi, wonder - since multiple projects involved in a release, how can we generate one release notes to cover cross-project release by out-of-box jira software 7.11.1 ?
Our business is asking for the following two reporting requirements. After I list each requirement, I have a few questions under it. The requirement are: Requirement #1 Produce an easy to understan...
For some reason I have multiple projects where we are unable to create new issues/stories with the blocking reason being "Classification: Classification is required." This is occurring on multiple p...
Does anyone have recommendation on creating a new Jira issue type to support a professional services SOW estimation activity? Currently we use an EPIC to represent a large chunk of work billable to ...
I can look up a user's project roles from user management and it does not include all of their project roles. We are on Jira Cloud. Has anyone else encountered this problem?
In JIRA Administration / System / Advanced, there used to be Scheme Comparison tool that was handy for comparing Permission Schemes and Notification Schemes. I used to use this tool to reduce the num...
Hello, I am trying to write a script for script runner behaviors for the request below; If the Risk Level custom field is high, due date will be auto selected 7 days from tick...
I wish to implement a filter that provides the same results as the Scrum board's backlog lists. So that I can use the Export CSV feature found on the "Issues and Filters" page. And since there isn't ...
I've recently added an "Office" column using 'Edit Queue' option in two of my Service Desks. However, one of my Service Desk is not populating "Office" column while the other Service Desk is populati...
We use project roles in our projects. We are trying to teach the end users to contact the project admins if they need access to a project. The project admin would then add them to a project role. Th...
Can I reorder my custom reports in either alpha order or a drag/drop mode?
I used scrum template for my project, but I disabled backlog and hence the sprint is disabled as well. I am then no allowed to create any report for my project. So how can I create project report on ...
I am creating project using template "Scrum". Throughout the whole creation process, I am not able to see any setting for me to set the project category. I am also no able to edit the project to set ...
Jira Suite utilities provide this information issue per issue in the interface. But even with that, this does not allow to have statistics. How can we export these transition dates to an excel file...
Hi, i am learning about Jira software and i am doing practice on last 6 months. now i have decided for certification course. i want to give ACP-600 exm. kindly help me and guide to me how...
I have a custom field which is a dropdown where I have a list, once I make the selection of an item from that drop, what I need is that in another dropdown, show me just the children of the first sel...
I have a SLA Rule that is influenced by a custom field value. This custom field is a single list with two options: Low (target/objective is 8 hours) and Hight (target/objective is 2 hours). The targ...
Is there any way in a Jira that would make below request happen ; If high risk is selected, enter 7 days from today (e.g. 8/22/18) in a due date field. If moderate risk is selected, ente...
Hi, I have Issues in one project and it is "shared" (through board - jql query) to another projects. The ranking (sorting) Issues is according to "home" project or it is saved in each proj...
We receive an issue via an email from a customer with their reference in the summary field that I want to extract and populate into a custom field automatically. Summary title: REQUT000...
Hi, I have two different single select custom fields(ABC & DEF) for and two user(X & Y) (example: 1) custom field name : ABC values in ABC custom fiel...
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