Community resources
Community resources
Community resources
Jira
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Does the new format still have the ability to download all attachments? This was a function before by using the ... and clicking download all, however with the new look I cannot find where this...
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We are running the Jira service desk with customer permissions = Customers who are added to the project. If a Customer who is not yet added to the project emails the correct service desk email addre...
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Hi All I am able to installed and edited .json file ? can we have sample .json file to connect our JIRA server ? i ve completed activities and followed instruction and made Node down a...
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I have the following JQL intended to display all issues sent back to development from the QA team within the last week: Project = sofi AND status changed from QA to (open, "in progress", "pull ...
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I can't seem to get any Post Functions working. I started out trying to use ScriptRunner to create a sub-task. When I couldn't get that to work I tried simply adding a built-in Post Functions pr...
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Hi, is it correct to use Epic Stories in a Kanban Board? I mean, from the methodology point of view.
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Hi, I need set permission for service desk agents to add new customer when they create a new issue by customer portal. I am Jira admin and admin of project and I have this permission - I ge...
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Hello Jira team I initiate my project planning with excel, so I have multiple columns with action items, id, priority, user points. When I import the data, i can only map summary and priority. ...
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Can JIRA workflow transition lozenges/buttons be set to display the full transition name? Currently the field cuts off most of the transition title, which is a problem as our organization has some r...
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Background: Since the status lozenge in a JIRA issue cuts off all but the first 10 or so characters (rendering long statuses completely unreadable) we came up with a creative work around: ...
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I am exploring rest api with jira and want to sync third party application with jira using rest api. As organization we use Wso2 api manager to use or utilize the exposed rest api for our applicatio...
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Each of my sprints has been assigned a start and end date (2 week sprint). Once I complete a sprint and start a new sprint, I am noticing that items that have been done in previous sprints are...
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I've read several posts but haven't found one that fully answered by question- I have several specific users who do need access to view tickets, but do not need to get any email notifications. I...
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...sample request using Postman with this field set as "true", however, the response simply returns the jsdPublic field as false Request Body: Response: The user in question here has A...
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Or enter to dashboard, no direct links on over google...
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I recently upgraded Jira Service Desk to 3.14.2 from 3.14.1. It started displaying JSON text in the customer portal who are trying to raise request. I tried rollback to older version still the issue...
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Is there a way to see all the issues for one epic in a board view?? or would you just have to model the epic as a project so you have a board view?
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how to archive below one, Please help me
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how to archive below one, Please help me Thanks in Advance.
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any way to see the component in the slack channel with the title of the issue.
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I'd like to modify my Burndown charting by eliminating Test Cases and Test Scenarios from my reports.
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I am running the cloud version of Service Desk. I have a project in which the workflow has 2 approval statuses in it. The first approval is set for approval by "president", then it transitions to a...
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What is the best way to control Product Owners enhancing a story once it is in production. Stories are being changed and amended but without anyone bringing it to the attention of dev manage...
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I am exporting a query of 300 issues to Word. It takes a while presumably because the report that gets generated contains hyperlinks. Is there any way to export issues to Word without the...
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I have a saved filter that I would like to add to my dashboard is this possible?
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| December 16, 2025 2:30 AM PST |