Good morning Atlassian-Team, I have an issue similar to the existed topics below, but slightly different. I should create an automatic jira rule for my company. The goal of the rule should be: Whe...
Hello everyone, I'm looking for a way to prevent the parent issue's date from updating when an issue changes to "Blocked." Do you have any suggestions? In Jira, the parent issue's date updates autom...
Hi All. I use Cloud solution and since 8 April I have an error: index.b894dd9c.js:75 Multiple versions of FeatureGateClients found on the current page. The currently bound version is 4.25.0 when mo...
I’m curious to learn from real experiences sometimes, even a minor tweak like a workflow update, automation rule, or field change can significantly improve efficiency. In your case, what’s that one c...
I have come across this URL - https://<site-name>.atlassian.ney/_edge/tenant_info to get the cloud ID. The mentioned way in the API docs is through OAuth, and the above is not mentioned in the...
We accidentally submitted a cancellation request for multiple Jira Cloud Marketplace apps, and the subscriptions are currently marked as “Pending cancellation” in the Atlassian Admin → Billing → Subs...
I have this Jira: https://micron.atlassian.net/browse/DRAMDSCG-23048 It has more than 150 files attached. I could not be able to preview/download any one of them.
For some reason, when I look at two of my Spaces, they both have the same Epics (same numbers, names, etc.). However, if I then click on the Epic, it shows me that Epic under the correct Space. These...
My primary email address was deactivated by Google. It's the email I used to log into my project. How can I recover my project? It should even be disable now, since I haven't had access to it for a w...
Hi there, Do you know how to resolve the below? We have a VMO user group. This group has 6 users in it. 3 of the users are not having any issues, but 3 of the users cannot see anything when ...
How can I link and display an image in dashboard Rich Filter Text Panel? I've tried linking from the internet or from an image in an issue in Jira. From the issue I get a 404 error. From the web, I c...
Trying to do migration using csv file (Azure DevOps to Jira Cloud). We decided to use Feature in DevOps as the Epics. Stories and Bugs are always child of Feature. Tasks can be children o...
I see there is a connector (Atlassian Rovo) in Claude that can fetch data and update in Jira. This integration or connection via connector can be done by users individually with out admin privi...
I am trying to figure out a way to best understand how work is distributed across three team members so that when new tickets are created, the manager of the space knows who the best team member to a...
We use Jira and RTM Test Management in that if a developer creates a Jira ticket for a change that needs testing, I'll then create a Test Case and Test Execution in RTM. I can of course link those to...
Hello, I would like to know if it is possible in a Jira Service Management project to assign a ticket directly to an agent based on a field of the form from a specific type of request with an automa...
We use SCIM to transfer the user's manager. This is also displayed for the user in Jira and Confluence, so it works perfectly in the cloud. I would like to retrieve this field from the user via the ...
Hi everyone, i read in the "App updates" that the roll-out of "Assets is now a standalone platform app" is completed. As I understand it, I can use Assets with my Premium Teamwork Collection license...
what version of Jira are you using: Cloud, Server, or Data Center Jira v10.3.8 alm-jira.systems.uk.hsbc images of any relevant trigger / actions / conditions / branches explain what is no...
Hi, would like to list a column "Customer Reference" from the sql bellow. This column is not part of my main table. Thanks in advice. category in (Support) AND status not in (Done, "Closed for Plan...
what version of Jira are you using: Cloud, Server, or Data Center Jira v10.3.8 alm-jira.systems.uk.hsbc explain what is not working as expected and why you believe that to be the case I expect to...
Our Rovo Dev subscription has been canceled, and the reason provided was missing or incorrect payment information. However, we already had a valid credit card on file. I am currently trying to updat...
Hi Team, We are currently facing frequent deadlock issues during status transitions in our system. After analysis, we have identified that the issue appears to be caused by the PII pl...
Once the Intake Issue Type is created , story has to be created , linking to the related Epic
...ssues: { "issues": [], "isLast": true } Does anyone have any idea what we could be missing?
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