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You have 1 bug

Sara Serrano
June 1, 2026

Sometimes in Jira you can't add an image. You uploaded the image but you can't save the commentary and the image is grey.

If you reload the page it works as usual.

I think that happens when you do this thigs:

  • You have previously charged an imagen in other Jira´s URL
  • You have previously charged an imagen in other comment in the same Jira´s URL

2 answers

3 votes
Tiina Savolainen
June 1, 2026

There is ticket about attachment / comment errors

https://jira.atlassian.com/browse/JRACLOUD-97742 

Sara Serrano
June 4, 2026

Thank you!

0 votes
Dan Breyen
Community Champion
June 4, 2026

Hi @Sara Serrano as @Tiina Savolainen mentioned, this appears to be a known issue on Atlassian's Jira Site, I would suggest Voting for it and watching it for updates.

Sara Serrano
June 4, 2026

I can't see how to vote for it or follow the updates :(

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