How do i stop a filter from emailing people who aren't subscribed to it?

[Nicholas Woltring]

I have a filter i built for a user and when I look at the subscriptions she's the only one subscribed to it, but I've had at least three other people reach out that they're receiving a weekly email subscription to this filter (I am as well) and I can't figure out how that's happening. It has been happening every Monday morning since May 4th.

[Bill Sheboy]

Hi @Nicholas Woltring 

Are you certain they are getting subscription emails for the same, named filter?  The one you show includes a schedule with every weekday for you and likely the one intended recipient.

Next, if you view the filter and check the subscriptions from there, are the other people / users noted so they can be removed?

Finally, if you ask one of the extra recipient to click on the email's manage subscription link, can they remove themself?

Kind regards,
Bill

[Nicholas Woltring]

Yes, it's the same filter (I'm one of the recipients) the one subscription is for a single named user and there are no other subscriptions on the filter and no other users and as you can see there is no unsubscribe option in the email.

[Nicholas Woltring]

I've also looked and there are no other filters in our org with the word calculator so it's not another one that is just named similar but with a 0 instead of an o for some reason

[Bill Sheboy]

Thanks for that information, @Nicholas Woltring 

Did you try from the email link "You may edit this subscription here" for one of those people?

[Nicholas Woltring]

That link isn't there- that's the second part of the screenshot I attached, it should be right under the external email warning and is in any other filter I'm subscribed to but absolutely isn't there for any of the users that are getting this subscription now. I couldn't find anyone else having this same issue and didn't know it was one until some people messaged me today on it but apparently it's been going for a month now.