How to accurately sync child worklogs to Parent issues using Tempo when worklogs are updated or dele
Hi everyone,
We are using Jira Cloud along with Tempo Timesheets for our time tracking. For metrics and reporting purposes, we need the time logged on Bugs to also be reflected/added to their respective Parent issues.
To achieve this, we configured the following automation rule:
This workflow works perfectly when a worklog is Created. However, we run into major data duplication issues when a worklog is Updated or Deleted.
For example:
1- A developer logs 2h on a Bug. The automation correctly logs 2h on the Parent.
2- The developer later updates that same worklog from 2h to 1h 45m using Tempo.
3- The automation triggers again under "All worklog operations", takes the new value (1h 45m), and adds it to the Parent. Now the Parent has a total of 3h 45m logged instead of just updating to 1h 45m.
We have the trigger in all worklog operations, maybe made another automation flow with the Updated trigger?
Anyone has run into a similar problem or has any insights regarding mine? Thanks in advance!
Regards,
Asier