I deleted a separate Atlassian account associated with alex@someaccount.com and it is currently in the 14-day recovery period. I am now trying to change the email address of my primary Atlassian account from trueAccount@bla-bla.com to alex@someaccount.com. The email change request is accepted and shows "Update pending verification", but the verification email never arrives at alex@someaccount.com. Could you please help whether the address is on a suppression list or still blocked by the deleted account?
Hello @o_skirnevskyi ,
Good day! Welcome to Atlassian Community :)
Please reach out to our support team here: https://support.atlassian.com/contact/ and share the user details, they will validate.
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