Jira

Hello team,   I created an automation for when I add a date in the ''approved test'' automatically the field ''refresh test'' change to 15 days later and it works correctly, now, I want to add...

• cloud
• jira
• jira-cloud

We are currently using the free plan for Jira Service Management and are considering an upgrade. We have a few questions about channel management, agent roles, and pricing:   Channel Restri...

• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi, I'm going through some of the filters in JSM. They were created by someone who is no longer at the company and the filter is no longer needed. I deleted the filter, but as I deleted it a message...

• cloud
• jira
• jira-service-management
• jira-service-management-cloud

  There is a bug I cant set issue type as epic when I create a issue     How to Set "Epic" as Default Issue Type in List/Bo...

• jira-work-management

The comment column has this error [can't parse subfield]  

• cloud
• jira
• jira-cloud

In reference to the following question (except I am using Jira Cloud not JSM):  https://community.atlassian.com/t5/Jira-Service-Management/How-can-we-create-just-a-blank-project/qaq-p/1799231 ...

• cloud
• jira
• jira-cloud

For a kanban board I developed there are no notifications coming through peoples email and showing up on my account. Have I done something wrong with setting up the board?

• cloud
• jira
• jira-cloud

          Buen día, necesito de su apoyo, quiero darle permisos a un usuario para que pueda crear proyectos de cualquier tipo, ya le di rol de administrador en Jira Serv...

• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi , I have this automation in place to send emails after a issue is completed , its transmitting the email however not populating smart value for issue.username . What could be wrong here 

• cloud
• jira
• jira-cloud

Foi exibida uma mensagem que excedeu 5000 itens no quadro, li alguns artigos e vi que é possível aumentar esse limite ou até mesmo configurar o quadro para não exibir itens concluídos nos últimos 15 ...

• cloud
• jira
• jira-cloud

I use Jira (free, 'cause I'm skint) to create team-managed projects. But I'd really like to stop making individual projects with tasks and subtasks only - and really make use of Epics. Only this Issu...

• jira

Hello! We have a Program Increment field on our tickets that we use to assign work to a PI.  For Features, it's one to one. But, for Epics, they can span multiple PIs.   Example:&nbs...

• jira
• jira-data-center

Hello ,  can automation be used like : you create ticket in project X , ticket is cloned to project Y (with same fields). Then you leave a comment in project Y , automation copy comment and p...

• cloud
• jira
• jira-cloud

I am unable to turn off email notifications in JIRA.  From what I have seen recommended in other JIRA community answers, there should be an option to disable under my personal settings; however,...

• cloud
• jira
• jira-cloud

  Within one rule , have to create subtask on the basis of dropdown option and on the basis of subtask summary those subtask assigned to the concerned resources

• cloud
• jira
• jira-cloud

Hello In a Service Desk project, when i create a linked issue, the new issue is filled with the summary, description and files (optionnal) from the original issue, without automation. Is it possibl...

• cloud
• jira
• jira-cloud
• linkedissue

Hi peeps, I'm using the Jira API call .../rest/api/3/screens to retrieve all the screens in my instance. But I'm getting even more screens than the ones shown in the Jira interface: Settings/ Is...

• cloud
• jira
• jira-cloud

When we migrate a project from instance A > instance B via the cloud migration wizard-thingy it seems to work well, except for the part that the workflow canvast is totally messed up. The status t...

• cloud
• jira
• jira-cloud

 I have 2 Custom fields Severity(Select List (single choice)) and Probability(Select List(single choice) and these 2 multiply each other need to store in Score(Number Field)Custom field using Au...

• cloud
• jira
• jira-cloud

Hi,   I'm using Jira Cloud Team managed project. I only have admin for my project and not global admin. This makes for a complicated board full of workarounds. I have created an automation th...

• cloud
• jira
• jira-cloud

When my team member creates a ticket, I need a notification on my teams. I am already connected Jira cloud and receiving notifications for the tickets which I am 'watching'. But I need similar notifi...

• cloud
• jira
• jira-work-management
• jira-work-management-cloud

...rtifactId>                 <version>${amps.version}</version>                 <extensions>true</e...

• data-center
• jira
• jira-data-center
• jira-server
• server

We are looking to possibly switch to Jira but we don't want to lose our old ticket database. Is it possible to migrate existing tickets into Jira and what would be the best way to do so?   &n...

• jira
• jira-unknown-hosting-type
• osticket
• unknown-hosting-type

  Created an EPIC, and moved it TO DO, but I can’t see EPIC on board. I don't even have any customer filters, can anyone help me?

• cloud
• jira
• jira-cloud

Hi, I am currently trying to create  new project however the create option isnt available on the drop down.  The only option is 'view all projects' - does anyone know how I should create a...

• atlassian-accounts
• cloud
• jira
• jira-cloud
• not-applicable