My company is currently running Jira/Confluence/Bitbucket at the site: https://jira.redwirespace.com/ The version of Jira is v9.4.14 Does this version of Jira support the Timeline feature?
So I'm far from an automation/JQL/cron expert, but I have a user who's insisting that this automation has always run properly and is just now having issues. The automation is supposed to run...
We are using Discovery project board and list view. For each project we have linked the appropriate tickets for delivery status. Delivery status is set to 'Simple' and 'Issue Cou...
I'm looking to create an automation rule to run every hour that sends a slack notification when there are tickets (type = bug AND status = OPEN) where 2 hours have lapsed since they were created but ...
I need the Jira export to show the time we actually spent on the ticket, not the time left to resolution. I need the SLA of 80 hours minus the time to resolution, which would give me the time actuall...
Our team wants to start using Goals in our projects now that Atlas is open to all users. However, many of our teams also use the Tempo Structure tool for tracking their work. Currently, I can use JQL...
We're looking to create a template the developers would fill out for QA testing. Is there a way to force that template to be filled out or added based on status?
I have an odd use case, maybe that's why I can't find a solution in the community yet. We have a form which will only contain a few fields. For the purpose of this issue, I will focus on just thes...
A go ahead has been given for AI to be used on my instance. What is it I need to do to confirm I am using AI in my Instance and also, how do I enable virtual agents?
Hello everyone, I hope someone can help me. I need an Excel export for a report that not only contains the creation date but also the exact time. I am grateful for any tips. Greetings Joerg
How can I create a dinamic form? I need diferent flows depending on the previous answers I don't find that option in the forms. Thanks in advance
Is there is possibility to retrieve the deleted Idea in Jira product discovery?
I'm running a query that seems simple - give me all tickets less than a week old that are specific issue types OR the issue hasn't yet been identified. The issue category is a custom one, so I'll jus...
Good afternoon, I'm trying to turn on the notifications so that I can receive an email everytime there is a change on the ticket I've made, I selected the notifications in the parameter...
Hello I create a new issue via a validation script on a transition (to itself). This newly created issue is linked to the original (triggering) issue via an issue picker field. On the origina...
I want to create a column that is named "Overdue?", it should measure the the "Due Date" and the resolved date. I was trying to compare the solve date by the due date but that is not working. I'm als...
Is there a way to do a comparison of Jira backup XML files between two Jira environments that should be identical? We would want to identify any differences in the two environments easily but o...
I have an Epic with multiple User Stories, each with different due dates. The due dates for the User Stories are inherited from their associated Sprint's end dates (via automation as ...
Hi, community! I'm currently trying to test out the import data from a CSV file feature, but I keep running my head against the wall. I've tried both the "new" and "old" way, but neither seems to wo...
Hello, I want to design a rule to automate the update of a custom field at sprint completion. Let consider two Number custom fields CF1 and CF2. For all the tickets involved in a sprint, I wa...
Wondering if anyone else has encountered this issue or has a resolution... When using Agility Poker Planning, when team votes for points on the 1st story, all votes are hidden until all team...
Fields are not displaying correctly in notification emails for Service request. I am trying toi send the customer an email when a comment has been added. I am using the default memo below Hello ${re...
Hi people, need a little help here. I'm working on some automation. When I create an issue on Project X I need to clone this issue to another 10 projects This automation is already working,...
Hi, We are using jira cloud and our quick filter "Assigned to me" is not showing correclty; see below I have checked the settings and they appear to look ok, the filter is showing incorrectly o...
Hi, I have an automation rule set up to add a label when an issue is transitioned to a specific status. However, I’ve noticed that the new label overwrites any existing labels. I’ve reviewed the qu...
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