I was trying to use phantomjs to catch a confluence page snapshot which contains Jira gadget. It was good before we migrated confluence/jira to data center. jira 8.5.1 confluence 6.13.9 phantomjs ...
As part of our regular upgrade cycle (Minor/Patch), we redeploy JIRA in different server, and restore backup of DB to different server. Though as a Java application, we may just deploy the applicatio...
Resolution Configure the trusted domain of mail server to accept requests from the JIRA server. JIRA notification mails should access the SMTP server directly, without an anti-spam check. How are t...
caused by: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina]] at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:167) at org.apache.catalin...
We found that our project settings have been changed by someone, such as a notification scheme and a flowchart scheme. But none of us have changed. We want to find logs to see who and when these chan...
Hello there, I am trying to build my Jira plugin in Jenkins. I have the goals setup as "clean install". When I try to build with this goal, I get the life cycle error which I don't have a clue. Coul...
Our JSD was incorrectly set up to use the Basic Service Desk template. It really needed to be set up as a Customer Service (external). We have no data in the instance yet so I don't need ...
A client of mine needs an app that will modify jira data using oauth1. Coding an automatic ‘refresh’ similar in user experience to oauth2 would take some time, and if the expiration value is not pos...
....sidebar.plugins.navigation" weight="300"> <label>Highlight</label> <icon height="16" width="16"> <link linkId="test-item" absolute="true"> $w...
It happens on disabling custom Script runner validator or post-function Messages in the log file /rest/scriptrunner-jira/latest/workflow/disable [c.a.p.r.c.error.jersey.ThrowableExceptionMappe...
When setting up a Screen to appear when creating a new Epic, I found that almost all fields starting with "Epic" have multiple, ~10 versions of it with the same name, description, and other propertie...
Hey, I've modified the scripts at https://bitbucket.org/atlassianlabs/automatic-cloud-backup I'm pulling the status at the API every 5 seconds to see at what state it's in. When i'm adding th...
When I try to organize and characterize the JIRA tickets from Service Desk, I want to be able to change the issue types from the default Customer Request Type which is only visible to the Customer. ...
Example we have a text field named "Tickets" with values "TK-1" "TK-1, TK-2" "TK-1, TK-2, TK-3" I would like a query which tells me the count of the text "TK" like for the first one 1 2...
Currently doing a 3-step auth with a jira user account to allow customer service desk users to access tickets and add comments. Adding comments is done by using their username and password which are ...
Hey guys, not sure what's going on here but just trying to get a transaction screen set when creating a story. The workflow diagram shows the screen set and the draft has been published. ...
I could not able to see Epic Name,Epic Status and not appearing in Field configuration and due to that i could not able to add these fields to any screens and in existing issues are also it was...
I just switched our repo from public to private and we no longer can see our git commits nor do we have access to the development panels. How can we go about fixing this.
Is there a way to do GET on url/rest/api/3/webhook using a python script? I have shared my code here. Am getting 403 error in postman. Please let me know, where am going wrong. header...
Hi All, I have configured the Google form in such a way when we try to submit a Google Form JIRA will be created automatically to respective team using JIRA Rest API. Once the form ...
How can I export a single project without any data from other projects included, so it is safe to be sent to a customer? Although I already deleted all unused projects, the exported file still has t...
I have imported a Jira project using Project Import functionality using a backup file. Most things came through ok, but labels did not. Is there a way to ensure that labels are imported from a...
1. Ticket/Story got updated from Backlog Status -> Configuration Status and it stayed in that status for 3 hours. 2. Then it got moved to Waiting on clients response and it stayed in that status ...
I am trying to determine with a query how many defects have had their fix version changed during each week of a 4 week development cycle. The following query for the entire 4 week cycle returns 27 re...
Hi We are migrating from jira service desk to fresh service and need the attachments link to be available as public , how can that be configured
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