Currently doing a 3-step auth with a jira user account to allow customer service desk users to access tickets and add comments. Adding comments is done by using their username and password which are saved as static strings when they are first used for logging into the system, This seems unsafe and not the best way, however I have read that Oath doesn't work with service desk users, we have many service desk users and I would have to get an admin to generate API keys for each (pain to code too), and cookies auth is no longer supported, any help would be massively appreciated
