I am using JIRA CLOUD. I seem to have lost the ability to create CLASSIC projects. Next Gen will not work for us because we have custom fields that we need to use across all projects. I onl...
Using Jira Service Desk (Management), when issues are created, I have them auto-assigned in a round-robin method to a group of agents who then work on the issues. What I would like, is a way to auto...
We have a bunch of parent tickets, each of which may have several subtasks. One of those subtasks should be - for example - a user testing subtask, flagged with a label like "UserTesting". I am strug...
I would like to have an automated email which sends to an assignee after their "Days in Column" reaches a certain limit. It would be nice having this feature, so that a gentle reminder can be s...
How can i create an automation that every time a new project with category "X" is created, the automation run? I have the same epics, tasks and subtasks in all my projects structure, and i w...
Hello, I use Jira data center v.8.5.3 and I'm configuring it for high availability. In the marketplace we only have download option for Jira Server. Has anyone had any problems to use this plugin ...
I'm currently doing feasibility study for one of my partner - where im looking at linking Yogi requirement links to a user story/issue in JIRA. The error says "Unable to Add Requiremen...
Good afternoon! Sounds simple but I've hit a roadblock. I'm looking for a simple rule for field definition that would hide the rest of a form if the a date field was manually entered incorrectly.&nb...
I am testing my time to first response SLA and trying to make it so that "Ongoing Projects" don't count against my SLAs. For some reason they still do. I can't find much info on this but I feel like ...
Hello together, we want to extract all users our technical user can get over the REST API (Jira Server 8.13.3). The user is used for the connection to our tickettool in which we got the possi...
How can i show this Hierarchy(THEME -EPICS-STORY) across 7 kanban team projects on a separate board Assumptions that Management decision is to use &...
Problem: Some product delivery teams can only have quarterly releases. Stories collect in a 'Ready for Release' column before 'Done'/'Complete,' but this makes the Version & Epic Repor...
I see plenty of discussion on tools for splitting projects into separate custom field contexts. However, I have a need to move projects from one context to another context, and then updating the val...
help me!
I am trying to add Jira cloud add-in to my excel but that add-in is not reflected. It is working for all others in my organization.
Hi, We would like to migrate our Jira Software to cloud. I noticed there're some nice guides and the migration tools are looking good. The thing is that we use Atlas CRM as plug-in and we're ...
I've a team and 6 members, i'm one of the two people who manage the team and needs insight on the time tracking. The problem is, my colleague gets the whole report on time, mine only shows 4 out of t...
I'm going to start with Jira and I wonder if all the tools are available, including the plugins for free, to be able to do the full evaluation of the tool? The idea is to carry out End to End ...
I'm trying to have a script run as the JIRA ScriptRunner user for the "issue updated" event. However, it will only ever execute as the user initiating, not the ScriptRunner user. I need the ScriptRu...
I have a script which is written for some reporting purpose, we store the data in JIRA database and while sending the email we fetch the data from the table and send it.. For example ...
I would like to create an Attribute/Option for "Component" in a project under Jira
We have created an automatic rule to transition certain tickets when we complete the sprint. Here is a picture of the rule: The idea is when a ticket is awaiting deployment and has the done labe...
Hi, my name is Magali Albornoz.I work at Besysoft S.A, Argentina. We are currently having trouble retrieving the issues from the Jira database as some are shown with an id, for example "JIRAUSER123"...
Hi, I'm currently in the process of migrating our server to the cloud. It is not possible to sync any of our projects to the cloud. I always get the following error 2021-05-03 13:...
I would like to filter the epics for a given quarter (Q1 or Q2) for a given year. How do i do that? Thanks in advance!
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