How to exclude certain custom fields from being copied when cloning issues in Jira Cloud?

[Sudarsana G]

In our Jira Cloud instance, we often use the Clone option to duplicate issues. However, some custom fields (for example: AI Coding Agent and AI Actual Effort) are being copied over during cloning, which we don’t want.

I understand that Jira Cloud’s native clone action copies most fields by default, and there isn’t an option in the UI to exclude specific ones.

What we’re looking for is a way to ensure these custom fields are either:

• Not copied at all during cloning, OR

• Cleared immediately after cloning.

[Yogesh Mude]

@Sudarsana G Welcome to the community!

There are couple of ways..

1. If you are cloning using workflow post function then on the cloned ticket workflow you can add post function to clear that spefici field values.

2. If you are cloing using the jira cloud automation then u have the option to which custom field values that need to be copy Or also you can another branch where you can select the most recently created work item and then clear taht field value.