Community resources
Community resources
Community resources
Jira
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Hello Team, I have created a filter in Service Desk something like Project = JRT and Service in (ISD-1, ISD-2) where "Service" is an Insight field using the basic filter option. When I change it to ...
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Hi, I have a requirement where in Scrum board-> Backlog, I need to have a new status "refined" which should be visible along with Backlog. How to achieve it?. Thanks, Baskar
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JIRA - Is it possible to have custom key for JIRA ID. Please see examples as below? Project key - Bug - 001 Project key - Issue - 001 Please suggest if any add-ons available. ...
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And How can I confirm the field in the search result(by JQL or basic one)?
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Hi, I have integrated the JIRA cloud addon to MS teams however have come across problems related to the issue layout/view. - When creating a new issue directly from MS Teams (as can be seen f...
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Hi, Does anyone here know when Backlog is prioritised using the priority field and if multiple items have the same priority value, what is the second order of priority that Jira uses to order the ite...
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Part of sprint planning is to ensure that your resources are not over allocated / under allocated work. In jira a ticket is allocated the total points. Now if a ticket is assignee to person A who i...
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Hi, We have a company project with two boards that share epics. We would like to give our contractor team only access to one of those boards and not the rest of the Atlassian stack. Is there...
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Hello: When I try to create a new ticket, of story type, the Story Points field is missing from the form. I've tried to Google this for example: https://community.atlassian.com/t5/Jira-questions/S...
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Hi, I want to permanently have a view of all done tasks in my project. How do I permanently stop tasks/issues from disappearing when marked as done?
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When an issue is edited via the issue UI's inline edit, the custom field does not sync with the updated value, I have to hit the refresh button everytime to reflect the value. I have thee fiel...
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Hello - I can only go back and see so many sprint reports for one project. Is there a way to see sprint reports from the start of the project? Thank you.
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Hi, can someone explain and tell me how to bring back addon listed on manage apps ? i just do Import jira cloud from a site that doesn't have any addon.. and the target site have like 6 addon lice...
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Hi everyone. We have some automations set up which create new tickets for us in Jira Software project, allowing us to proceed to the next stage of our development process. Now the automations work ...
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Using Jira Software DC 8.21.1 with Jira Advance Roadmaps and ScriptRunner DC 6.47.0, I'm trying to auto copy a Jira custom field of "IT Team" to Jira Roadmaps "Team" field when ever the Jira custom f...
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I have started my sprint and marked to completed but could not see the reports and issues can you please help me resolving this.
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Hi, we have a lot of user accounts which are owned by freelancers who work for our company. Is there a way to read all user accounts where the email address is not from our organization by u...
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Hi everyone! How to add a custom field identical to field "Add A Comment" in Jira with a ScriptRunner using REST API? I want to add a custom field "Plan" on the tab "Activity" at the bottom of ticke...
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Hi, How can i lookup all subtask under a story in Jira automation look up issues. Eg: if i want to look up story under epics i use issuetype in (story) and "Epic Link" = "{{issue.Epic Name}}" &nb...
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We used this Jira as Service Request Tool. In the Customer Portal, the user may choose the following choices, and the "Return Ticket" button is one of the choices. Once the "Return Ticket" is c...
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Hello I need to copy value of single issue picker from triggering issue to child tickets. I could copy values of some fields from parent to child, but not issue picker. Can you please help me. Here...
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Hi, I'm unable to invite any user to my new project by email. no invitation email is sent to any user!
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Hi Community, I'm still a noob in Jira, but learning slowly. I created this form to create tickets but i keep getting this error upon submitting it. Any ideas where to look? ...
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I am trying to import custom fields and having no luck. I have a Shared Project Configuration that serves as a template for new projects. If I try to import a CSV into that template, I get mapping op...
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Hey there! I'm having issues trying to sort my backlog and boards. I've being using the following filter: Project = Ike and status != Done ORDER BY due ASC, priority DESC Although, when I tu...
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