We used this Jira as Service Request Tool. In the Customer Portal, the user may choose the following choices, and the "Return Ticket" button is one of the choices. Once the "Return Ticket" is c...
Hello I need to copy value of single issue picker from triggering issue to child tickets. I could copy values of some fields from parent to child, but not issue picker. Can you please help me. Here...
Hi, I'm unable to invite any user to my new project by email. no invitation email is sent to any user!
Hi Community, I'm still a noob in Jira, but learning slowly. I created this form to create tickets but i keep getting this error upon submitting it. Any ideas where to look? ...
I am trying to import custom fields and having no luck. I have a Shared Project Configuration that serves as a template for new projects. If I try to import a CSV into that template, I get mapping op...
Hey there! I'm having issues trying to sort my backlog and boards. I've being using the following filter: Project = Ike and status != Done ORDER BY due ASC, priority DESC Although, when I tu...
I am wanting to save the ID numbers returned from an API call into a Single Smart Value. I then want to reference each ID in the smartvalue to use in future outgoing web requests for automation. &nb...
Hello, friends! I have script string groovyCreateUser = readFromTextFile("groovy/createUser_asAnotherUser.groovy"); string logPckg = "info.shestov.postfunction.employees.createuser"; stri...
I'm new to Jira and I'm trying to calculate the sum of a custom field with the result field (scripted) and want to display the sum result on the same result field (scripted). Example: I have custom...
I am receiving, in my email, repeated notifications of the same event in an issue. What may be the problem?
Hello, How can i add an option "Portfolio" into my project? For now i do not see Plans or Portfolio in the top menu. thanks.
I use the below function trying to get 200issues,but only get 100results,i don't know why it happens?Anyonw knows how to fix it? jira.search_issues(jql,maxResults=200)
I've installed a Jira server version 8.9.1 to a server and use a Jira Software application. I applied a trial license for 30 days. How many times can I extend a trial license? Can I do it every...
I have a company managed business project. I successfully customized the layout for 1 issue type. The thing is that I will like other issue types to exist in the boards, but when I add them, all issu...
I have some custom fields that are short text type. In some scenarios I need to write email address or a pattern that includes "@". This causes the data on the field to be treated as a link and I don...
Currently I have two Jira 'instances' under the same company email. I don't know how I created two Jira instances on one account, but I want to delete one of those. Does anyone know how I ca...
Hello. Just wanted to confirm if, in fact, JIRA does not allow to upgrade on a user basis, but rather the entire team has to be upgraded to Advanced vs select team members. Thanks!
Are there any other places that I should check before/after I edit the name of a group?
I have sunk too much time into this and I can't figure it out. Is there a way to create a dashboard widget in Jira (cloud) that visualizes issue distribution within epic? For context, we are using a ...
Hello guys, I am trying to create an automation rule Day 1) Adds automated comment on a particular issue in JIRA 9Already in place) Day 2) After 72 hours add another comment as a reminder to...
(message translation by google, I don't know English) during these months the emails sent do not generate a ticket, when entering (after a long time searching) to the mail request of the project, it...
I exported the tasks/issues to Excel - the issue/ticket number did not export with it. Is there a trick? Also, how do I get the issue/ticket number to show up on my Search view?
Is our project missing a setting here? When we initially create an issue and filling out the Description, using either ` or ``` does not perform any formatting - it just inserts the quotes as plain ...
My Epic has the follow structure: But in the timeline the hierarchy doesn't work: Timeline works only for sub-tasks.
I understood that Confluence would allow me to link "How To" documentation to my Jira Work Management issues or projects. I have not found any information confirming this or describing the proc...
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| January 13, 2025 12:44 PM PST | ||
| November 28, 2024 7:00 AM PST |