Community resources
Community resources
Jira
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Is there a way to make it check if the assignee field matches the 'Staff Name' field (custom field) before transitioning from status to another status? If it matches then it will transition to anothe...
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Hi Team, I have an automated rule to send a follow up to my customers when the ticket is setting on Waiting For Customer for 2 days. However, I noticed that the clock is triggered whenever you set t...
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For Customer Success teams, how do you set up your project space? Any best practices. [SaaS Company]
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What is the meaning of the screenshot below. I can create an issue but was not able to put an organization name and was not able to assign.
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I have employee id numbers on a spread sheet and want to use a barcode scanner to verify they are on the list (grant access) and if so allow me to log that same id number then scan a code that identi...
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I have purchased course "Managing Jira Projects for Cloud Certification but unable to find course material now. It only gives option to schedule exam How to get the course material? Than you
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Hey everyone, I have set up an automation where the system assigns corresponding labels based on the type of the issue when it's created. However, my setup doesn't seem to be working. Could anyone ...
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As of now, all the original estimate effort from all subtasks roll up to the Original Estimate for a User Story. However, If any user unintentionally unchecks the "Include subtasks" in a user story,...
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Hi All, I have 2 projects in JIRA 'A' and 'B', I have an Epic in Project A and an issue in Project B, now in order to change status of my issue in project B, I need to enter the Parent i.e, E...
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Hello, My current dilemma: We jumped into JSM and set up a very basic Company Managed project with only a couple issue types to make the transition easy for the users. Now we're in a place ...
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At the moment we have our project setup as the default Epic > Story > Subtask. Ideally we'd like to have an additional option within this structure like such; Epic Content Feature Bug / Tas...
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Hello everyone, I have browsed extensively on this error, and people either say that the field name is wrong or the field value is wrong in their cases but I have tried all possible combinations to ...
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I have a Backlog as The sprint 1 and sprint 2 are created by Create sprint API: https://developer.atlassian.com/cloud/jira/software/rest/api-group-sprint/#api-rest-agile-1-0-sprint-post The AW...
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We Link Jira-Epics to goals. Wehen displaying these goals in Atlas, the Jira-Epics are not being displayed inline, if I use the Chrome Browser (Version 123.0.6312.123). Instead only textual Links are...
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Hello community, I would like to see the sub-tasks on my parent issues ordered where the ones with a 'done' status appear at the bottom of the parent issue. I would like this when opening any paren...
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I'm following this tutorial and it seems like I did everything correctly, but it does not appear as option of issue type. What am I doing wrong? Here is a video
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Jira used to show all labels in filters list view. After last update only one is shown and the rest is supposed to be expanded manually which is annoying considering that labels are widely used in ou...
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I am unable to access Jarvis in my system my id User id : HI598082
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This issue is quite peculiar. I have setup mail handlers and they are working fine except for the below. Attachment size permission permits 1GB files. I have same roles added to permissions for ...
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I s there any way I could change the sender's email from the automation and replace it with my company's email? My goal is to email market against a list of customer domains that I have on the site....
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Hello! Thank you in advance for your insights. Seeking to understand if we could insert "Sprint Number + Date Range". The current status is that we can see Sprint Number. However, seeki...
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Below is a template that I have for when stories are closed with missing information. I have an automation that triggers the email when the JQL finds that there is missing information. I am trying to...
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I have an epic workflow that 95% of my epics follow but the 5% can start anywhere along the workflow. Currently I have the project set up with automation to create tasks for the respective group on ...
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Hello, I already have a manual automation (screenshot below) where it creates a new story in a different project. i.e. This manual automation is in the Automation section of Project ABC, and the scre...
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Hello @Trudy Claspill - In one of your post with this automation rule for cloning Epic hierarchy with stories, I am getting an error message but the clone seems to be successful. ...
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