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Jira
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Hi. I have set up a couple of service desk projects for different teams. In our main IT Helpdesk service desk, if a ticket is closed then anyone can go back in and transition it back to Open should t...
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Hi! Is there any way to get quarter of the year based on date in script runner? I can set format for year/month/date like year=today.format("YYYY") and maybe there is something like ...
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I am trying to generate a security structure in my jira software project. I am trying to use the tabs of "set security levels", "issue security schemes" and "permission schemes". I don't know if I'm ...
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Hi All I have created an automation which calculates the difference in days between the baseline Date and Due Date when a project milestone due date is moved. i have...
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Hello, I have this problem. I can't sign up for an account on bugs.mojang.com and I don't receive any emails. I've tried using a different email and a different nickname, but nothing helps!
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Hi everyone, I have a couple of devs who are doing an Erasmus in my team and for that I created a new board inside my project where the filter is: Project in( Project A or Project B) a...
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I am getting this error message when I specifically trying to transition issues from "In Review" to " Deferred" or "In Progress". I am able to transition issues from "To Do" to "In Review" and fro...
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I'll send a file with instructions in attachments. Here only photo uploading is available.
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Hi there Our ops manager has asked that we use SLAs to monitor when we've not had a response from a customer. So if the support agent reaches out the customer, and the customer hasn't responded wit...
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We run multiple feature "sub-projects" on a single board. Each sub-project could have multiple epics, and each epic has multiple nested issues. To group the epics together, I added an Initiative at t...
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Hi I am trying to create the filter which was created at last month and this month at the time when I look up that filter. Could someone help me? EX) Lookup time : 2024/04/11 The data that I want ...
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Within the business that I work for, our support function creates JIRA support tickets via Salesforce. The screen that is presented within salesforce is just an iframe of the Create Issue functionali...
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Hi, I use Jira Work Management via my laptop's internet browser. I want to move a task to the archive after completing it in any of my projects. However, I couldn't find how to move it to the archi...
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Hi All, Please help me about a Sum of 2 custom Filed. Custom Filed name: 1. Production Date: ( Under the "Date Picker") 2. Production Days: ( under the "Number Filed") After adding the tow...
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Hello, In one of the Resolution screen in jira when selected option "Done" and if there is no change information updated it appears a message "No change information provided". What i am looking her...
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Hello, We are migrating from one cloud site to another in Jira, and want to export all our automations using the export function in Atlassian. However the file is 10MB, which means in the new ...
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Hello community, I'm able to sum up all story points of child issues in a custom field in the parent issue. If one of the child issues is pulled into the Done status, I want to get in the Story Poin...
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Hi, We would like to get an Issue Type Scheme to be default when creating a New Project, can you help us with this? The Issue Type Scheme: So when creating New Project: Le...
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I am trying to make an automation that creates a specific type of link when an issue is linked to another. For example, we have issue types R (risk), A (assessment) and M (mitigation). Is...
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Hi - I have set up a new issue type (Sub Workstream) above Epic in the hierarchy. Q1. There is a custom field whose value when set or updated in the Sub Workstream issue type must auto propa...
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We are trying to create local environment on mac for Jira data center and saw in the document that there is no support for doing this? any solution or ideas that could help with this issue?
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I added a field in project settings' issue types page and want to get the item by JIRA REST API. I tried these APIs but didn't find the field I added. https://my-domain.atlassian.net/rest/api...
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Hi all, We have a team who are wondering if the can achieve the following case: - When they put User A as Assignee to a sub-task > Add the user as Approver or Reviewer in GitHub? ...
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Im trying to import issue link from the old server A to new server B using "External System Import" function. Currently the inward link (example: Test-12345) exported only show as the issue number i...
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Hello, I'm working on this automation but I don't know how to set a required field before moving another set value here is the condition: "For Pre-Planning": Yes -> system attribute:&...
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